Sonia B.
Simple easy to subscribe and claims…
Simple easy to subscribe and claims handled quickly

If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 133 reviews with 4 stars · Clear filters
Sonia B.
Simple easy to subscribe and claims handled quickly
customer
filing a claim was easy when I needed help, I was able to call and get the assistance I needed right away from an actual person
Response from Pumpkin Pet InsuranceJan 26, 2023
We are so glad to hear it was a smooth experience for you!
customer
Process for getting started.
Response from Pumpkin Pet InsuranceJan 18, 2023
We'd love to help you get started! Contact us at [email protected] or give us a call during business hours.
Sean
Wish there was an app and a better way to see what is covered and what is not
Response from Pumpkin Pet InsuranceJan 18, 2023
Thanks for this valuable feedback, Sean! Luckily, our website is mobile friendly and you can get assistance right there are your fingertips!
customer
Very easy to send a claim
Response from Pumpkin Pet InsuranceDec 8, 2022
So glad to hear that and glad to have you in the pack!
Sharon
I've adopted kitties that wound up seriously ill later in life requiring a good deal of expensive medical attention though they were not covered by pet insurance. Big mistake! Not having insurance or money set aside to care for critically ill critters makes medical decisions very difficult at best. This time around, on adopting a new older kitty I thought it wise to purchase pet insurance. Good decision! A couple years after adoption of my aging fur baby she needed surgery for a bladder stone and later was diagnosed with Type II Diabetes. Filing claims with Pumpkin Insurance turned out to be an easy process and saved me a great deal of money covering a good portion of her surgery bill and ongoing diabetic prescriptions. My only minor complaint...the time between submission of claim and settlement. Despite - I'm very grateful to Pumpkin Insurance for their helpful coverage. Made deciding appropriate medical care choices much less stressful. My fur baby is comfortable and happy having been able to receive prompt medical care.
Response from Pumpkin Pet InsuranceDec 7, 2022
We're so glad we were able to help! Our claims system has recently undergone a major update, meaning future claims should be processed quickly and smoothly. We're glad to have you in the pack!
Sheryll
They were very helpful over the phone. But when I try doing it online I just get lost and takes me awhile to figure it out. Once it's done then it goes smoothly. It's probably just me but I will keep trying. Not sure of the dates idid them.
Response from Pumpkin Pet InsuranceOct 12, 2022
We're so glad we were able to help over the phone, and are happy to lend a paw anytime!
Lezlie
My claim took over 30 days to complete which was really long for someone who just had a pet emergency and used up most of there savings it’s just way too long, other than that I’m blessed I signed up on time and my animal was able to get the expensive emergency visit done and reimbursed.
Response from Pumpkin Pet InsuranceSep 22, 2022
Thank you so much for your feedback, Lezlie! Our claims team is currently undergoing updates and improvements to ensure a faster and smoother claims experience for you and your sweet pet moving forward.