Carolyn
Great customer service
Respond to questions quickly and professionally. Completed claims quickly

If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Carolyn
Respond to questions quickly and professionally. Completed claims quickly
Kristine
The ease of submitting claims. I got my checks within a week of all 5 being approved. Awesome!
Michel
The fast response on claims. Was easy to file a claim.
Rhonda
Sadly our lab needed surgery to remove a tumor which was found to be cancer. Pumpkin has reimbursed me within the guidelines of the policy both for the surgery and for her first chemotherapy treatment and the oncologist. We’re praying for the best outcome and it has been very helpful financially having Pumpkin coverage. Staff at Pumpkin have been very polite in communication and promptly reply to email as well.
Maysie A.
This pet insurance has saved me money? And has been worth it! Also has given me peace of mind. Insurance claim are really easy to upload. Wish they had an app. Just like any insurance do your research. And beware insurance does go up. I am disappointed that my insurance will be going up by $$$20$$ per month. It may not seem a lot but I have other pets and this does add up to my monthly/ yearly expenses. So do look at other insurance they may have a cheaper rate each year.
Lauren C.
I have never had to use my pet insurance until these last few months (actually, never really had pet insurance until a few years ago) but man, Pumpkin has exceeded my expectations on all counts! The submission process is easy to do and they communicate within 24 hours to let me know status. Plus, you can have direct deposit to your bank so there's a very short wait period before getting your reimbursement. I HIGHLY recommend them!
TK
Pumpkin insurance is easy and quick to file on line. Client gets immediate confirmation that claim is received and in review. Turn around time is minimal.
Al
Pumpkin really takes the pressure out of vet visits! Recently, my pup needed surgery that cost $7K. It was much easier to make the decision to have surgery than the alternative. Reimbursement for the bill was really quick - within a few days!