LC
Delivers what is stated in policy with easy claims process.
Polite and knowledgeable customer service support. Prompt response to claims.

If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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LC
Polite and knowledgeable customer service support. Prompt response to claims.
Kelly
Very quick processing of my claim
Julie
It was very easy to submit my claim. I really like having the option to have the payment direct deposited. My claims were processed very quickly. Overall a great experience!
mary jo K.
I've had other pet insurance and I can tell you- nothing compares to Pumpkin: their variety of plans that offers something for everyone and at all pricing levels! Their customer service is superb: well trained, empathic to your situation and truly helps problem solve. If you are looking for pet insurance, I highly suggest you get a Pumpkin Plan!
Consumer
Quick responses to claims, and easy online claim forms, and an affordable monthly premium.
customer
It is a simple process to get credited for my dogs vet bill as in pumpkins insurance guidelines. I love Pumpkin!
Joyce
You refunded my money for a wellness check up in a timely fashion
Fred
Reimbursed amount I expected. Answered my emails in a timely manner