Cyndi
It was easy to file a claim
It was easy to file a claim. Response was timely and accurate according to coverage.

If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Cyndi
It was easy to file a claim. Response was timely and accurate according to coverage.
James H. Morgan I.
The claim process is easy to complete. Bonnie's claim was handled promptly and payment arrived in short order. Could not be more pleased!!!!
Kim
I was very impressed with this Insurance. I submitted receipts, received almost an immediate response back that they had received it and within two days I had payment! The human insurance world could learn a thing or two from you! LOL!
HOBBS/GHADA K.
The claim was reviewed fast and the payment was issued promptly, all good. Thank you Ghada
Marcia S.
Very happy with the ease of filing claims and getting questions answered. Thank you!
Jeni R.
I have 6 cats with policies. Most of the time I might just make my deductible or not need to use it…BUT…I adopt rescue cats so I never know their complete history. Recently I found out one of my boys has a chronic condition that was not pre-existing. There would have been no way I could have afforded the care he needs if I did not have Pumpkin Pet Insurance. One visit alone was around $3000. AFTER the deductible. Phew! 90% paid!!!!! I’d rather pay a monthly premium that doesn’t hurt my budget for all my babies and know I will be able to give them veterinary care when needed than use the money on stuff I don’t need and then not be able to afford to keep my babies healthy. I would be so stressed out if something unexpected happened and they were in pain or sick and I couldn’t do anything. I love my cats so much. They are my family, my kids, and a responsible mom makes sure they stay as healthy as possible. Pet insurance is worth every cent. I love the ease of doing everything online my phone on their website. They process claims so quickly and my reimbursements are within a day or two. Can’t beat that kind of service!!! Plus, every single rep I have had contact with has been amazing and helpful and friendly. I love that they are all pet parents too!!!
Salimah J.
The courtesy and professionalism is outstanding. Also the prompt payments on invoices makes Pumpkin the best insurance company, of any type, I have ever used. I have recommended Pumpkin to more than a dozen neighbors and pet owners in the last month.
Karen
Your always positive, friendly, and compassionate. It is great to talk to a person and not a machine.