Pulsar VaporizersReviews of pulsarvaporizers.com

The communication and understanding from the company was very helpful and the replacement piece is much appreciated

really nice people it took less then an hour for them to respond best company out there

Very transparent very easy and clear. Got help within the week. Atomizer malfunction occurred and I asked for a the 7 day replacement and was offered one immediately. Great products and great usage and good high!

Their customer service and warranty is amazing. Anytime I’ve had issues with any of my devices, they have offered assistance or replaced my item.

Monica went above and beyond with the customer service. I'm so impressed with how everything was handled. I'm walking with a little extra pep in my step today. I look forward to shopping with you again in the future. Thank you!!

I wanted to take a moment to express my sincere appreciation for the outstanding experience I have had with Pulsar. From the quality and performance of your products to the professionalism of your customer service team, every interaction has exceeded my expectations. It is refreshing to work with a company that not only delivers great products but also stands behind them with prompt, knowledgeable, and courteous support. Thanks, Richard Munoz

I am writing this review to warn others about Pulsarshop’s lack of customer service and product support. Pulsar’s DL6 is seriously flawed not worth your money. I have had 2 of them and after a month or two they die. It is not an issue with the pins, the entire unit dies. I reported it to customer service and provided a one time replacement but that died a month later. These people showed great ingenuity in designing the DL6 to be secretive but they forgot to support the product after. When the second one failed they totally blew me off. A reputable company would want to know the problem, would want the bad one back to investigate the issue. But not these guys. I think they know they put a piece of crap out and they can’t afford to make them right. Do not waste your money on products from Pulsar Shop, they do not care about their customers at all.

They were very receptive and helpful when I showed them a defective product I got. They replaced it without hesitation and were very professional.