Paul I.
AWESOME customer service team...
The customer service team is second to none. They were supportive, courteous and expedient. Monica rocks!

Pulsar has always been at the forefront of the vaping industry. Makers of the world famous APX line of vapes and the RoK electronic dabbing rig. Buy here.
Pulsar Vaporizers (pulsarvaporizers.com) has 124 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Paul I.
The customer service team is second to none. They were supportive, courteous and expedient. Monica rocks!
rebop
Great products, prices and most important customer service and communication. SO rare - especially among businesses of this ilk. Happy to add this review.
Big B.
What made my experience great is the customer service willing to help me out. I think you guys are doing a great job I don't think you need to change anything as a customer I think you're doing great I will definitely have to use you again.
Margaret
Excellent customer service from Pulsar! On my very first contact via chat with Monica, they replaced my item with an upgraded model at no extra cost and shipped it the next day. The whole process was quick and hassle-free. I couldn’t be happier!
Lionel L.
If this item was purchased online with us, please enter your order number Monica. I wish I would’ve seen that dish at the beginning of the warranty questionnaire. I would say me two days of filling that thing out otherwise I’d have to give you a five.
Ms
I just spent $40 on this jet pack pulsar vape that’s supposed to blow out the smoke. Not even a week of owning this it stopped working. Completely stopped working. I can inhale it sometimes and get a little bit but other times it doesn’t work. I cannot believe you guys are charging $40 for a piece of junk that’s gonna last a week. I will never buy another product from you guys.
Response from Pulsar VaporizersSep 28, 2026
Thanks for reaching out, and I wish it were under better circumstances. Your Jetpack comes with a 6-month limited warranty, so we will be glad to either replace it for you or move you to a different device. Please shoot me an email at [email protected]
Rebecca and Jaron Frisina H.
Wow!!! I had to reach out and thank you so much. The package I received is above and beyond customer service. I’m so thrilled. My entire household will now be prioritizing pulsar brand merchandise. Thank you so much!
Dion M.
Product had a defect, Pulsar replaced the product and sent me an other product to tryout. 100% excellent customer service! 6 STARS