PUCKIPUPPY BIKESReviews of puckipuppy.com

The bike is more than l expected. A bit heavy but well constructed. Doesn’t take long to recharge.

Good heavy duty electric bike.. excellent. I wish they would have a bit more personal verbally communication on the bike and mantaiance on a yearly customer support. But awesome times on the Puckipup...

Smooth assembly, more options from carriers to air pumps, this is a great e-bike for the price! The motor is powerful enough to make travel effortless up hills, and comfortable enough to ride for miles. For us, we couldn’t be happier. We used to rent e-bikes on vacations and often were disappointed by their quality, and cost per day. We decided to purchase 2 bikes and shipped them to our son’s place in San Francisco. Road the Bay Trail, went up to Tahoe, and we look forward to many more rides!

A little delay in getting the bikes (bought two) due to item being sold out. Once we received the bikes, we were extremely impressed with packaging and build quality of the bikes. Even the included bike rack was very well made. We had a little issue with programing the control display on one bike (caused by us) but customer service was prompt (within 24 hrs due to time delay) in responding and provided helpful info to remedy the issue. We have been using the bikes on the beach, everyone who rides them is very impressed , even die hard anti ebike folks love them. Again, the qualify is awesome, would buy again.

We are impressed with the prompt service.

I did alot of research before ordering an electric mtn bike. PuckiPuppy had good reviews and great user videos. With the promotions and good price I decided to order a Labrador Pro and I am very happy with that process. I received the bike in a short time and was very pleased with the shipping and packaging. Assembly instructions were ok. I took my first ride and was shocked how comfortable it was After a few trips I had noticed that the front forks had wear marks on them. I contacted Puckipuppy, and with a couple of emails and a photo they sent me a new fork. I was glad to have such good customer service and response to this issue. After installing new fork I took the bike on a pretty rough day trip in the mountains of Colorado where I live. I was on a steep rocky trail and this bike did amazing. I was very shocked how well it climbed those hills with me and my saddle pack I was carrying. I did have to stop and tighten a couple of bolts on the suspension because of some creaking noise but that solved the noise. I am very pleased with the Labrador Pro and would recommend it. I am anxious to go do some more riding.

The web-sight provided meaningful information about each product; this was certainly helpful in deciding on which E-bike to purchase. The order was easy to process and the delivery time was prompt. After assembling the bikes I experienced one problem with a tire tube. The company was quick to honor the warranty and shipped me a new tube and tire.

We purchased two Dachshund e-bikes and have thoroughly enjoyed getting to learn them and see the many campgrounds we travel to. Since we bought two, we also received the bike carrier which my husband has been very impressed with.