PUCKIPUPPY BIKESAbout PUCKIPUPPY Visit our Website Prime Deals Press Test Ride Host Refer A Friend Contact Us Blogs Welcome to Join PUCKIPUPPY Keep Turning-We encourage everyone to embrace riding as a way of life, to experience freedom, and to let life flow in motion. Puckipuppy actively builds a cycling community to maintain close contact with people, just like a puppy is always close to people, conveying happiness, contagion and friendliness through the community. They represent love and care, as Puckipuppy is always concerned with people actively embracing a healthier and more environmentally friendly lifestyle.
PUCKIPUPPY BIKES (puckipuppy.com) has 694 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Dale F.
Smooth ride and great battery life. The electronics seat etc is same as my Mokwheel Basalt 2.0 and uses same battery so no relearning when swapping bikes. I do wish the software was same because I cannot control individual PAS speeds and limit them to 20 MPH. I put a handlebar riser on mine (6'4) and make sure the tire diameter is set to 26.5 to get the most accurate MPH display. I would buy again, no question.
Wyatt
Update: they did send me a replacement battery so I’m updating my review to 4 stars. I’ll be watching closely to see how the batteries hold up over time. Two months after purchase: In general the bikes are nice, sturdy and ride pretty good, however….Purchased two bikes, after a month or so I noticed one of the batteries doesn’t provide the same distance as the other, the charge degrades much more quickly. I’ve contacted the company multiple times, they attempt to make every excuse as to why that may be, they even suggested I purchase another battery! So after spending $2K on bikes, after only having the bikes a month, instead of doing the right thing and replacing the battery under warranty they suggest I buy another battery, ridiculous. This is still on going so we’ll see, but it’s so important when you’re spending money like this to get a reputable brand who is going to stand behind their product.
Response from PUCKIPUPPY BIKESJul 13, 2026
Dear Wyatt, Thank you for taking the time to share your feedback. We're glad to hear that you find the bikes sturdy and enjoyable to ride, but we're truly sorry to learn about your concerns regarding the battery performance and the frustration this experience has caused. We would like to clarify that our intention has never been to ask customers to purchase replacement parts when a product may be covered under warranty. Battery range can vary due to factors such as rider weight, terrain, assist level, speed, weather conditions, and tire pressure, which is why our support team may ask a few troubleshooting questions to better understand the situation. However, if the battery is confirmed to have a manufacturing defect, we will absolutely honor our warranty and provide the appropriate solution. Your case is still being actively handled by our support team, and we remain committed to working with you until the issue is resolved. We appreciate your patience throughout this process and sincerely apologize if any of our previous communication gave you a different impression. Customer satisfaction is very important to us, and we stand behind our products. We look forward to resolving this matter for you as quickly as possible and restoring your confidence in our brand. Sincerely, Puckipuppy
Tanya
I received my Puckipuppy Poodle bike and it's great! It was packaged well. It rides smoothly and the battery life is impressive. It's easy enough to ride without the assist, but when needed the assist transitions easily. Overall, very happy with the bike. Customer service could use some work. They were difficult to reach and offered incorrect information.
Robert P.
I originally purchased one boxer and one boxer st for my wife and myself. She is 5'5" and I am 5'7" upon completion of assembly which is pretty straight forward after watching the video on the website, we decided that both of us would prefer a little smaller bike. We purchased a corgi for her (loves it) and I am now riding the st, fortunately our boy is 6' tall and the standard boxer fits him so he made out like a bandit and I didn't have try to return it. We have enjoyed riding them and look forward to warmer weather so we can get some more miles on them in the spring, NE Nevada winters are not ideal bike riding temperatures. I will say that some of the accessories in the bundle are garbage and the user manual is not great. Tires are very light duty and will soon be replaced as we ride them more. I suggest sliming them during assembly if you have goatheads in your area cause these bikes are heavy and would not be fun to push or carry home. All said, I have been very happy with my purchase and will update my review as I get more miles in.
Matthew
Customer service has been great. They have provided me with everything that was needed. This is my second hunting season with my E bike and I still choose it over my ATV.
William L.
Total experience was good except that the directions for assembly were very lacking in detail. Most of that was just head-scratching and trial & error..
William
I bought three bulldog bikes. The assembly was straight forward. The bike are fast and easy to ride and extremely comfortable. I didn't like that they was made in China after all they bill themselves as an American company. One very strange oddity. Why didn't they include mounting screws on the cross bars? Trying to add that now could be risky considering i didn't know where the wires are going.
Gary
Boxer ST-Great e-bike, great value. I purchased the deluxe package with ALL the accessories. Everything was packaged well, including the bike. Putting the bike and accessories together took some time, but was enjoyable. Front and rear suspension works great! It is a 65lb. bike, but delivers a good balanced ride.
