Pauline M.
Helpful Customer Service
After explaining the issue with my order, Public Goods helped make things right and sent me replacement products.
Making healthy, affordable, premium products with no middlemen or retail markup.
Public Goods (publicgoods.com) has 679 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Showing 499 reviews with 5 stars · Clear filters
Pauline M.
After explaining the issue with my order, Public Goods helped make things right and sent me replacement products.
Britton G.
Public goods products are top quality, delivered quickly in well packed and sustainable packaging. Their commitment to minimalist excellence shines through in every product they sell. Their customer service is bar none the best on the internet. This review is not being written by a shill or a bot, I have used their services for years. I've had several issues ordering with them like a double order (boom have a refund and keep the free extra stuff) or a package damaged in transit (15 minutes after I notified them via email I had another delivery to track.)
Mimi K.
Really nice, attentive and prompt customer service. I really like the site and the mission. So far I’m really pleased with the products I’ve purchased here.
Natalia
I love the fact that Public Goods had a promotional $20 life time membership! I have been waiting for something like this for a while. I have been purchasing PG products for many years now, and I love them all. Their customer service is excellent
Elizabeth Z.
They helped me activate my account for Lifetime membership with inclusion of a 6 YEAR OLD email/Kickstarter support that I had forgotten to activate! Support email was very responsive and polite and quickly helped me sort my issue! Thanks so much!
Michelle H.
I am SO enjoying products from Public Goods. I can make informed purchases with confidence as I've contacted Public Goods with product questions a couple times, and each time, response is fast, detailed, and friendly. I love their products, policies, mantra "It's All Good" and employees bring positivity to my day.
Nancy C.
I had a issue with billing and contacted Public Goods to clarify a charge. Since customer service is not available by phone, only through text or email, I was skeptical about a response. I was wrong, Daniel in support responded to both my text and email very quickly and helped me to resolve my issue. We have been using Public Good products for years and are very pleased with the products and the service.
Amber B.
I reached out the the customer service department to have them help me with my Membership. Their customer service exceeded my expectations. They offered a thorough explanation of my different membership options, were timely and informative. I will not hesitate to reach out to them again. I ended up with a lifetime me membership and couldn’t be more excited about it!