Making healthy, affordable, premium products with no middlemen or retail markup.
Public Goods (publicgoods.com) has 679 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Home Goods Stores · Long Island City, New York
Excellent
Home Goods Stores · Kiryas Joel, New York
Excellent
Home Goods Stores · Victor, New York
Excellent
Home Goods Stores · Brooklyn, New York
Excellent
Showing 499 reviews with 5 stars · Clear filters
Carolyn H.
Margot helped me untangle a billing complication about my membership, which was coming between me and Public Goods ramen, which are the best anywhere. She was super prompt and understanding. Most important was the flexibility. I very much appreciate that no one recited policy to me (a tack that is always alienating). I felt like there are real humans running the show. Off to order some Spicy Ramen. Grateful for your help Margot!
Tuesday
Iris was such a pleasure to work with. Her timely reply was very nice. All my needs were addressed. This is such a great company. I will always purchase from them.
Sonali S.
The responsiveness and attention to detail was amazing....
Eily M.
It's a very good company with very good products. I've never been disappointed.
Victoria
I love Public Goods products, but what I appreciate more is their timely customer service. Any time we've had an issue with an order, they have been quick to resolve it.
Katie B.
I recently placed an order and after two weeks realized that it had shipped but no ETA was forthcoming. I reached out to customer service via email, and I had a live response five minutes later. The rep explained that the order likely was lost by the shipper given the status, so he offered to refund or reorder the items. The matter was resolved shortly thereafter, all with great courtesy. I highly recommend.
Bob
Public Goods has been a great experience. The products they offer are top quality, eco conscious, and they work amazingly well for me (I have everything at this point - their moisturizer, shampoo and conditioner, handsoap, and lotion). Their candles are lovely - I’ve ordered many for myself and to give as gifts. Refills for their products are easy and economical - but the shampoo I recently ordered leaked (it happens). I contacted their support group and they made it right within minutes and I have a replacement on the way. Happy I discovered this company! Thanks Public Goods!
Lenny C.
Definitely recommend Public Goods, from the products to even the customer service. Always been super responsive and helpful.