Public GoodsReviews of publicgoods.com

I ordered two coffee French Presses on 10/11025. On 10/13/25 I got an email stating that the items had been shipped, yet I kept being notified by the Post Office that they had not yet received the package in their system. So I emailed Public Goods on 10/15 to see what was going on. I was told by representative Dhee that the warehouse assured her that the package was being picked up that day. Today is 10/20/25 and the Post Office is STILL reporting that the package was never received!!. So I cancelled the entire order and requested a full refund, which they agreed to, but could never offer an explanation of what was going on. Bottom line: I would never buy another item from Public Goods.

Definitely not like the photos/vids in the ad. Much tougher, not soft, not enjoyable to use. Would honestly love a refund... won't be using this company again.

We ordered 3 plates and they came in 3 separate massive boxes. Pretty ridiculous for a company thats mission statement says "Sustainability is part of our DNA". Do better

Business is a fraud.... there is a hidden recurring charge that they imposed because I bought $15 worth of noodles years ago, The "membership charge" cannot be cancelled and is automatically renewed every year. Best bet is to report it to the bank as credit card fraud.

I was so excited to find a natural soy wax and essential oil candle. Unfortunately, the lavendar vanilla candle I received has no scent at all. The timely shipping, packaging, and appearance quality of the candle are all five star, but the lack of any scent at all is just so disappointing.

Most products are not worth the cost. Many time they arrive damaged and shipping takes too long. I won’t renew.

Always terrific. The pillowcases are nicer than my Boll & Branch cases.

Company is garbage and has predatory billing practices. Billing for no goods or services for years. Plus, cancelation of my membership was very difficult