Sarah S.
You get what you pay for
I bought my contacts (with a valid prescription) and received them quickly and that’s when the problem started. Between the time I bought and received them, my eye doctor scheduled another exam out of concern. Suddenly in a time of two weeks, my prescription changed. I received an rma number and mailed back my unopened lenses with the NEW prescription information. The lenses were returned to their WA state liaison with tracking. It has now been one month and still no replacement lenses. I have called and emailed. I have had no resolution. One would believe their liaison in WA state could send a message and tell them the contact lenses have been received and please expedite the replacement lenses. That would be too easy though. There is truth in the statement “you get what you pay for”.



