Jet J.
SCAM!!!
SCAM!!!! They take your money and never ship anything. They should be in jail. Do yourself a favor and do not use this dischonest company.
Price Smart Contacts offers the lowest priced contact lenses for USA customers online. Get started, choose from a our variety of popular contact lenses including Acuvue Oasys, Air Optix, Biofinity, toric/astigmatism, multifocal and even color contacts....
PS Contacts (pscontacts.com) has 49 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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Jet J.
SCAM!!!! They take your money and never ship anything. They should be in jail. Do yourself a favor and do not use this dischonest company.
Michel F.
I ordered contacts many weeks ago. You could have walked them across the United States by this time. I reached out and received the dumbest reason that the USPS was short people and backed up. Everyone else shipping USPS has no issues but these folks coming up with a lame excuse like that is nuts. I've made it clear I don't receive the contacts within two days, I'm backing out the charges.
Anonymous N.
Terrible experience overall. They lie a lot.
Elise E.
Poor SERVICE in general. There was an issue with my order and slow shipping, like everyone else. I left four messages, no one ever returned my call. The emails were vague and provided little to no assistance. PScontacts management: I will no longer order from your company and neither will the 100's of other folks that posted poor reviews. Considering there is steep competition on the web, it shocks me that you allow poor service to be the 'norm' and are not concerned about the bad reputation. If you don't listen to your customers feedback, you won't be around for long. I suggest replacing your logistics person and customer service manage with people that understands the customer is our most important asset.
Carol F.
Please do not order your contacts through this company. Took 2 weeks for delivery and when my order arrived I had two different colors of contacts sent. I called customer service three times with no reply. Buyer BEWARE!!!
Taylor
I placed my order on 11/4. It was not shipped for three weeks until 11/26. Why? While my card had been immediately charged, they 'wanted to verify that I was the cardholder' (no id was required so I don't know what they actually verified). I called for two weeks until I was able to get someone on the phone. My multiple voicemails and emails were ignored. Finally, on 11/26 my package was shipped out. I eventually received my tracking email. The expected delivery date was 12/9. Today is 12/27 and I still don't have my order. I've reached out over a dozen times between unanswered phone calls, unreturned voicemails and emails to any PSCONTACTS address I could find.... I received a single response nine days ago promising my order would be reshipped immediately. I still do not have tracking information and I doubt the order was reshipped, as I have no confirmation of any sort. BEWARE OF THIS COMPANY. IT IS A SCAM. YOU WILL HAVE TO FILE A CLAIM WITH YOUR BANK TO GET YOUR STOLEN FUNDS RETURNED.
Patricia B.
too good to be true. No contacts no response.Do not order form them if you actually want a product. No person no response no contacts.
R.G. S.
I'm sorry I didn't find these reviews before I ordered my lenses. I had the same problem as everyone else. When you inquire about your "late" order, you get answering machines and automated emails. No humans. This place is a scam. Do not believe the positive reviews. It has been 2 weeks now and I just disputed the charge with my bank. If it sounds too good to be true then "it is" !