Provident JewelryReviews of providentjewelry.com

easy order fast delivery. beautiful product

I went in to get a back for my earring as it had fallen off. Not only did provident not charge me but they also cleaned the rings I was wearing and polished the edges after I mentioned it was catching on things. Amazing customer service. They have certainly built up a lot of good will with me. I would definitely shop there in the future and recommend Provident to others. Thank you again, Dan!

I had an excellent experience. I purchased a watch online and the service was prompt and polite. I don't purchase a lot online, so that made this experience even more pleasurable. I like their selection and how easy it was to make the purchase.

Excellent personalized service and I love the product! Will wear forever!

They cancelled my order with no reason after 5 days On 11 Dec 2025, at 09:55, customerservice wrote:  Hi Zehra, Thank you for your order. We appreciate your business very much! To mitigate potentially fraudulent orders, we ask that you provide two forms of ID that reflect your name and the billing/shipping address. A driver’s license and utility bill with your name on it would be sufficient. Once we have verified the information with you, I will go ahead process your order. I look forward to hearing back from you shortly. Warm regards, Jessica

This was a great experience and I am looking forward to purchase from this store again. Not only did I get a great price on a David Yurman ring, the store also provided an appraisal at no charge. Great communication throughout. Thank you!

Professional and very responsive.

I stopped into Provident Jewelry because they have a good reputation and had a very good rating on-line. I have worked with another jeweler in Jupiter for my entire adult life (35+ years) but they recently sold to another owner and I don't know anything about the new owners. Anyways, I was working with Janie at Provident looking for a particular bracelet. She was wonderful and was very interested in helping me find the exact bracelet I was looking for. We had no luck, but I left her my number in case she found anything. She reached out to me a few days later to let me know she had found the bracelet I was looking for but it was with a competitive jewelry store. I told her that was amazing customer service and next level support even if it meant giving my sale to a competitor. I will definitely be working with Janie and Provident Jewelry in the future. They are wonderful and I now see why they are rated so highly by others! Thanks Janie!