ProudpetownerReviews of proudpetowner.com

Purchased this item, it had an unfinished seam on one of the edges, I have emailed 4 times and had no reply, don't bother with this company.

My ppus tummy calmed down so quick This made a huge difference in our routine

Ordered the Med sized bed for our new pup. I was hoodwinked like others into thinking it was UK based, its not! Its USA and made in China. Ordered over 10 days ago, it is apparently in a Yodel delivery office 5 miles away and has been for 5 days. Email to company, not answered yet, their tel no is unobtainable, Yodel tel no unobtainable as reported as busy 24/7 If this is not a scam (it could well be), its service is non existent

Surprised to see some of the negative reviews! I ordered a Burrow Buddy for my spaniel a few weeks ago and honestly couldn’t be happier. The bed arrived within the expected time frame, it’s such super quality, soft and cosy, to the point my dog jumped straight in and hasn’t left it since! You can tell it’s been made with pets in mind, and the wife says it washes up really well too. It’s been perfect for this time of year with fireworks. I’ve just ordered a second one for the car because she loves it that much. Great customer service and definitely worth the wait.

Disappointed in the quality of this product as the stitching has come undone and the stuffing is falling out after only a few months

Very surprised to see the negative reviews. I ordered 2 x medium burrow buddies which have yet to arrive but I messaged the company to inform them we needed them urgently and they shipped us a small burrow buddy free of charge to hold us over. This arrived within 3 days of placing the original order. The hood holds its shape, perhaps because it’s smaller but the product is soft and not at all smelly. Fantastic service.

I'll start by saying I have purchased items from here twice, each item I've received and was as expected. So why the bad review? Each time I purchased an item I used a different card and BOTH TIMES - within 2 weeks, I have started receiving fraud alerts from the bank for China/Japan. I don't buy much online and I'm very cyber security aware, I can't prove it but I'm 90% sure this company is selling card data after its sales have gone through, OR they have breaches they don't know about so customer card details are being stolen.

I ordered one of these beds and then read their reviews and thought oh no! But…the bed arrived after about a week (I emailed as the tracking did not work but received an immediate reply to say the bed was on its way and it was) yes it arrives vacuum packed but it’s actually a really nice product. My dog loves it! He’s a 10kg terrier and I got a medium which is plenty big enough. So credit where it’s due - thank you proud pet owner!