Melissa S.
Terrible customer service
I ordered something on Nov. 11, hoping to have it in time to bring as a gift on Thanksgiving. As of Nov. 26, my item still has not shipped. There is no way to get a live person to discuss my order. Considering that I paid full retail for this item that I could have purchased for less on Amazon, and have received already, I would have expected they would at least take a phone call. I left a voice message on their order line and they never called back. On November 27, they let me know they created a label. Still not shipped. Do not order from Proud Patriots if you want your purchase by the holidays.


