Michelle M.
I got the all purpose cleaner
I got the all purpose cleaner. Heard about the product during a fundraiser. Disappointed in the product when trying to use it to clean my bathroom. It didn't remove the soap scum, much less the mildew on my bathtub tiles. Had to revert back to using toxic tilex.
Response from Prōtëkt WorldwideJan 25, 2021
Thank you for your feedback, Michelle. We can’t be sure why you’re experiencing less than stellar results, but would be happy to talk with you to determine what happened. Our products are scientifically proven in hospital and university studies around the world to clean down to the microscopic level and are highly effective. Having said that, variables such as improper preparation (ie, not shaking prior to mixing, water temp, dilution ratios, etc) can affect performance of the bacteria. Hard water may also require higher amounts of concentrate. Although our cleaner has surfactants for an initial cleaning, the DEEP cleaning takes place over time. Remember that these are living microbes and they continue to work for up to 5 days. Heavy soiling such as built up mildew in showers can take a few cleanings over time to fully penetrate. Consistency is key. Once the problem is under control, maintenance cleaning will keep the area clean. We would recommend that you give it another go—using a higher amount of concentrate (shake first and after mixing with WARM water, allow it to sit for a short time before scrubbing clean. Repeat cleaning every 3-5 days to work away the buildup. Over time, and cleanings, you will see outstanding results! Weekly cleanings will then maintain the results. Please feel free to contact us directly if you would like further assistance or clarification because we want you to experience all that Protekt Multi-Surface Cleaner can do to keep your home clean and provide a healthier environment—without the heavy fumes and toxic chemicals. You may reach us, directly, at [email protected] We look forward to helping you!



