Propel PartsReviews of propelparts.us

4.7128 reviews
Manufacturing
402 WEST PALM VALLEY BLVD SUITE 102, ROUND ROCK, Texas

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Propel Parts

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About Propel Parts

PROPEL PARTS is the premier online store for Heavy Equipment Replacement Parts. Our mission is to make buying parts affordable, fast and easy.

Propel Parts (propelparts.us) has 128 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: propelparts.us
Website: propelparts.us
Category: Manufacturing
Location: ROUND ROCK, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 41% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Propel Parts reviews

128 approved reviews, newest moderated first

Jake B.
Jan 27, 2025
They were great to deal with
They were great to deal with
Response from Propel PartsFeb 14, 2025
Thank you! We’re glad you had a great experience with us!
Diego R.
Jan 25, 2025
Excellent Service
Excellent service and quick response!
Response from Propel PartsFeb 14, 2025
Thank you for your feedback! We’re delighted to hear you enjoyed our customer service!
Chang Hoon C.
Jan 15, 2025
Customer Service
I recently had to cancel an order with Propel Parts, and I was thoroughly impressed by the prompt and efficient service I received. Steven handled my request with professionalism and speed, ensuring a hassle-free process. I've purchased parts from Propel Parts before and have never been disappointed. Their consistent reliability and excellent customer service keep me coming back.
Response from Propel PartsFeb 14, 2025
Thank you for your thoughtful review! We’re so pleased to hear that Steven provided prompt and professional service. Your continued trust and satisfaction mean a lot to us, and we look forward to serving you again in the future!
Branimir P.
Jan 7, 2025
Quality Caterpillar parts
Quality Caterpillar parts Very fast delivery and respons from Propel Parts This is my second time that I bought something from it, first time delivery time was in one week from US to Serbia
Response from Propel PartsFeb 14, 2025
Thank you for your review! We’re thrilled to provide fast, quality service to Serbia and proud to support customers in over 130 countries. It’s a privilege to be your trusted source for Caterpillar parts, and we look forward to serving you again!
Taylor L.
Dec 30, 2024
Quick Response
Quick Response. Very much appreciated.
Long L.
Dec 27, 2024
Great customer services
Great customer services, the best
John W.
Dec 18, 2024
Very helpful
Very helpful. Every question or request I had was answered quickly. I didn't have a parts book for my excavator but that was no problem for them. If you need parts for your Cat, give them a shot.
Response from Propel PartsFeb 14, 2025
Thank you for your kind words! We’re glad we could assist you quickly and make the process easy. We appreciate your recommendation and look forward to helping you again!
Ian
Nov 28, 2024
Quick and efficient.
Great products and a great team to deal with. We had a small issue with a missing part and the Customer Services Team dealt with it quickly and efficiently and in a way which left me, the customer, feeling entirely satisfied. Would highly recommend.
Response from Propel PartsFeb 14, 2025
Thank you for your kind words! We’re so glad our team could quickly resolve the issue and ensure your satisfaction. We truly appreciate your recommendation and look forward to serving you again!

Propel PartsReviews of propelparts.us

About Propel Parts

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