Dave
Fast response
Fast response. Great price. Good communication not much time waiting for a answer

PROPEL PARTS is the premier online store for Heavy Equipment Replacement Parts. Our mission is to make buying parts affordable, fast and easy.
Propel Parts (propelparts.us) has 128 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Dave
Fast response. Great price. Good communication not much time waiting for a answer
Michael T.
We accidentally ordered twice the same item and Misty caught it and contacted us immediately to clarify. Fabulous service!!! Highly recommend!
Ineva A.
He resolved all my doubts and gave me clear solutions.
Response from Propel PartsJul 29, 2026
Hi Ineva, Thank you so much for your kind review! We're delighted to hear that we were able to answer your questions and provide clear solutions. Helping our customers feel confident in their purchase is always our goal. We truly appreciate your support and look forward to assisting you again whenever you need us!
SAID A.
At the beginning, I experienced significant delays and communication issues regarding my order, which honestly caused serious concern because the parts were urgently needed for an important project. However, after continuous follow-up, the Propel Parts team handled the matter professionally, provided shipment tracking, and the parts finally arrived successfully. I especially appreciate their willingness to communicate, acknowledge the issue, and continue working toward resolving the situation. In international business, delays can sometimes happen, but what matters is the final commitment to resolving the issue properly. Thank you to Daniel and the team, and hopefully future transactions will be smoother for both sides.
Ndaula moses K.
I was able to source my parts with propelparts in one click pay and have the shipment worked on under 60 minutes, with various options of couriers i received my shipments in less than 10days The parts a durable and efficient
Response from Propel PartsJul 29, 2026
Hello Ndaula, Thank you for your wonderful 5-star review! We're thrilled to hear that you were able to quickly find the parts you needed and complete your order with ease. It's great to know your shipment was processed promptly, arrived in under 10 days, and that you're happy with the quality and durability of the parts. We truly appreciate your business and look forward to serving you again whenever you need heavy equipment parts.
Edward B.
I have ordered from here a lot over the last couple years. Customer service has been great! Best place to get pins and bushings for your buckets! I will order from here again.
Shaun
My co-worker placed an order and wasn't sure it went through online. I later placed the same order thinking the previous order didn't go through. To my surprise both orders went through, and I needed to cancel one of the orders. I called and spoke with someone who instructed me someone would contact me about the situation. I was contacted by Misty and she said she would do her best to cancel one of the orders but not sure if she could because they were next day orders. A small tome later I received an email saying she was able to cancel one of the orders. Thank you to Misty and the entire Propel Parts Team. Greatly appreciated!!
Bobby M.
Found Propel Parts while looking for parts to repair a D6C dozer that has been sitting for 20 years. Great parts, great prices, fast shipping and excellent customer service.
Response from Propel PartsMar 10, 2026
Hello Bobby, Thank you for the great review! We’re glad we could help get your D6C back on its feet after all those years. We appreciate your business and are always here if you need anything.