Eliana R.
Excellent experience
Mike has been very helpful. I am looking forward to keep doing business with them

PROPEL PARTS is the premier online store for Heavy Equipment Replacement Parts. Our mission is to make buying parts affordable, fast and easy.
Propel Parts (propelparts.us) has 128 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Eliana R.
Mike has been very helpful. I am looking forward to keep doing business with them
Susan
Very quick to respond to parts quotes. Knowledgeable and Polite, and very quick shipping. Definitely will purchase parts from these guys in the future.
Response from Propel PartsFeb 14, 2025
Thank you for your kind words! We’re thrilled to hear about your positive experience and look forward to serving you again in the future!
David L.
I'll admit that I was skeptical of propel parts, but they are an honest site and came through with the order. I was skeptical because I've never ordered heavy machinery parts, and didn't know who to trust. The parts that I ordered showed in stock, but after checking with their vendor, they only had half of the order in stock. I was notified the day after the order, and most of the parts arrived in a few days. There was one part that was not shipped putz but I was able to talk with who I assumed is the owner who rectified the situation and had the part overnighted to me. I will say that communication speed could use a little work, but they will eventually get back with you.
GBU
I ordered a water pump for my Komatsu Excavator. I paid for overnight shipping. I never got a confirmation on my order. I called for 2 days and no one returned my call. Finally got an email on the third day after I wanted to cancel my order but just asking to get back to me.
Response from Propel PartsFeb 14, 2025
We sincerely apologize for your experience and any inconvenience caused. This is not the level of service we strive to provide. We tried to reach you in the past but were unable to find any contact information. If you’re able to reach out to us now, we’ll be happy to make things right. Your satisfaction is very important to us.
dylan D.
Awesome service prices and quality parts
Juan J.
100% recommend it is a good parts by par for five years and everything is good
Gail L.
Great site and price
Marcelo’s sand & L.
Science I buy parts from propel parts I don’t have to spend too much down time always on time and good service