Kennedy M.
2021 Prom
Awesome customer service!!!!
Response from Prom HeadquartersOct 14, 2021
Thank you for the 5 star review Kennedy! We appreciate your business!

Prom Headquarters is a leading national retailer of authentic designer formal wear, trusted by families since 2007. We are a 100% Authorized Retailer for every designer we carry, guaranteeing you receive a genuine, high-quality gown for your prom, pageant, or special occasion.What truly sets us apart is our commitment to a confident fit. Unlike other online stores, every order at Prom Headquarters receives a complimentary Personal Stylist Review. Our expert team personally compares your provided measurements against the designer's specific size chart, taking into account the dress's silhouette and fabric. If we anticipate any potential issues, we will personally call you to share our expertise and help you select the best possible size. This proactive step helps minimize the need for significant alterations and provides peace of mind for your online purchase.Our dedication to an outstanding customer experience is reflected in our 5-star rating right here on Trustpilot. We are proud to offer an extensive collection of prom dresses, pageant gowns, quinceanera gowns, and evening wear from the world's top designers. Our curated selection includes renowned brands like Sherri Hill, Portia & Scarlett, Jovani, Morilee, Amarra, Rachel Allan, Ellie Wilde, and Johnathan Kayne.Though we serve customers nationwide, we are an established business with a physical store backing our online boutique in Greenville, South Carolina. Thank you for considering Prom Headquarters. We are committed to providing a secure, supportive, and trustworthy shopping experience.
Prom Headquarters (promheadquarters.com) has 76 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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76 approved reviews, newest moderated first
Kennedy M.
Awesome customer service!!!!
Response from Prom HeadquartersOct 14, 2021
Thank you for the 5 star review Kennedy! We appreciate your business!
Melanie M.
Beautiful dress, a bit long for delivery though.
Response from Prom HeadquartersOct 14, 2021
Thank you Melanie for your feedback! We are happy that you found such a beautiful dress! We appreciate your business!
Nadine J.
They saved my day! Diana helped me get the dress I needed in time, will buy again from here
Response from Prom HeadquartersMar 30, 2021
Hi Nadine, we are happy to hear Diana was able to assist you in getting your dress! Thank you for the kind review, and we cannot wait to help you with your next purchase!
Shannon R.
Received the dress we ordered in an extremely timely manner. Excellent communication from this company keeping us updated from the time we purchased until we received. Will definitely use this site again!
Response from Prom HeadquartersOct 14, 2021
Thank you for the excellent review! We always strive to do our very best!
Shanna A.
I ordered my daughter’s prom dress on Feb. 15, knowing her junior prom was scheduled for March 12. The wonderful people at PromHeadquarters had her dress to me by Feb 22 - one week later! It fit perfectly and look exactly like the picture online! The communication is excellent as well. Emails I sent were answered within hours. We will definitely be ordering her senior prom dress from PromHeadquarters next year!
Response from Prom HeadquartersMar 16, 2021
Shanna, thank you for such a positive review! We are happy to hear the dress arrived in a timely manner, and that the dress fit perfectly! Thank you again for sharing your experience, and we cannot wait to help your daughter find her senior prom dress!
Libby A.
Shipping took longer than expected, dress fits about as expected.
Response from Prom HeadquartersMar 2, 2021
Libby, thank you for your review and feedback. We apologize if the shipping took longer than expected. Shipping can change during transit, delays due to extreme weather conditions, or can be delayed if the dress is still in production. We are happy to hear the dress fits! Thank you again for your review.
Kelly D.
Fantastic dress for our daughter! The measurement guide was helpful and we were even able to exchange emails with the company to confirm the size. It fits wonderfully, and only requires a hem along the bottom.
Response from Prom HeadquartersMar 2, 2021
Kelly, thank you for your positive feedback! We are happy to hear you had a great experience ordering from us, and that your daughter loves the dress!! Thanks again!
Mayelin U.
I highly recommend ordering from here. Customer Service is always there to assist. The dress came faster than I thought. The dress is stunning, I am looking forward to my daughters photoshoot. Thank you so Much!!!
Response from Prom HeadquartersOct 28, 2020
Thank you so much for the positive review! It's always great to hear from our customers, and that you're satisfied with your purchase!