Judith
Excellent Customer Support
A representative (Laura) reached out because the size I ordered was no longer in stock. She spent the time needed, and repeat phone calls, to figure out another option that would work perfectly for my granddaughter. I couldn't have been more pleased. The item was delivered in 5 days and was beautiful and high quality.
Response from Prom HeadquartersOct 25, 2024
We sincerely appreciate you taking the time to share your experience with Laura and our team! It's lovely to hear how she went above and beyond to find the perfect alternative for your granddaughter. Our team takes great pride in providing personalized solutions, mainly when unexpected inventory changes occur. We're delighted that the delivery speed and dress quality met your expectations. Your granddaughter's special day means as much to us as it does to you. Thank you for trusting us with such an important purchase.