PrometricReviews of prometric.com

HORRIBLE CUSTOMER SERVICE. They will charge you over and over even if the error is their fault!

WORST COMPANY TO EVER EXIST. you get hung up on, spoken back to, very uncooperative. they will do their best to steal your money. ABSOLUTE CRAP.

The customer service reps were so rude, it was impossible to believe that such a company get paid to treat people like crap. You can tell that they feel empowerment from taking advantage of the people. Rude, unprofessional and not well versed in diversity training. This call was recorded and i will share with the world the type of customer service these people offer you for asking for help.

Propractor is a joke , absolutely horrible experience , I would not recommend it to even my worst enemy. Support is terrible as well, they are oversees and cannot understand a word you say ,it is like talking to a wall.

I took NDAEB. I spend 9hrs instead of 4 hrs because many Proctors cannot solve the problem to restart my exam after my external Webcam powered off itself. I relaunched 6 times I guess. I know it was issued from my side but still they should know that how to fix it. Each time has more than 5 min relaunching & more than 5 min to security check and they cannot helped me restarting exam for 5 hrs. Because CONTACT support with Bot does not catch my questions. Finally, I was able to have a person from CONTACT to get help finishing the exam but already, I spend 5 hrs extra time in front of desktop. It was horrible experience ever in my life. I don't know why Canada Government use the PROMETRIC/ PORPORCTOR.

this is the worst testing scheduling website i have ever dealt with, they took my money when i submitted my application, but they don't want me and won't let me schedule my tests, costumer service is the worse, they kept hanging up on me because they didn't want to help me, they are so rude, and won't even reply to my emails, i feel i am at the dead end. i don't even want to deal with them anymore, i need a refund. horrible, horrible don't take your cna classes if they have Prometric as a the website to schedule your tests. i couldn't give a negative 5 stars because it won't allow me.

Worst place to take an exam. Prometric is charging me twice for the same exam, only because the exam is in two portions. Also, their online scheduling has the worst programing. I would search availability dates, find them and when I would schedule my actual exam, it would tell me there are no available dates... I would give Prometric zero stars if I could. PSI was a way better testing center. They never robbed me right in front of my face.

Horrible! For one thing, it takes forever to contact anyone and they kept saying to contact the online tech support but it said "Agent offline" all the time and they said they had no tech support I could talk to on the phone. I had alot of technical difficulties and needed help. After two days of frustration, I am finally scheduling my exam in person but I have to drive an hour. How can this company be in charge of so many important exams when they have such low reviews???