Otte de B.
Prometric has treated me like absolute…
Prometric has treated me like absolute garbage. STEP 1: just a quick review because they cut of my review off and nullified it at the end of the test. My test was proctored by 5 elderly men who were kind but seemed to all struggle with hearing. Throughout my test they were talking in their quarters, loudly. They were talking about girls and made some inappropriate jokes. It was very distracting. I put the earmuffs on as outside a chainsaw was blaring throughout the test but they found a new way to bother me. They decided to check all the ducts in the testing room during my test. At this point I was already losing my cool during the test that ACTUALLY decides my future. Some poor guy was doing his test and his computer just turnt off. One of the proctors walked in and out and kept talking loudly and saying he did not know what to do while this guy is getting really upset, for good reason. His timer kept on ticking and they were unable to do anything about it. It became a yelling match and I had to tell them to be quiet. During the commotion the guys were so busy that when I raised my hand to take my precious break for lunch NO ONE SAW ME! I went through my test without break and without lunch. I can keep going on how you guys flushed my opportunity through the toilet like it was nothing and I will never ever forgive or speak kindly of this poor service you provided to me. Now STEP 2. STEP 2: you would think that it was a fluke. They strive for excellence is what you expect. I have been preparing for my test for months to do better than the clown show from last time to make up for something, if possible, STEP 1 is the absolute most important test so that already got destroyed. The night before I am preparing to go to bed. I am calm and ready. One final glance at my emails at 8:30 pm less than 12 hours prior to my exam. An email from prometric telling me they canceled my test without explenation. COVID-19 may be a reason is all they gave after our long anticipated date. Less than 12 hours... how is that possible. How is that acceptable. I am in Mexico now on my vacation to protect against burn out and I am STUDYING! I am very pissed!!!! not only my test got messed up again but you also wasted this important time to avoid burn out for me and wasted my entire vacations. Thank goodness though because prometric scheduled my exam now FOR ME AND WITHOUT ME! Thanks for letting me have an input for when I want my next disaster to occur during my rotation where I need to impress for a LoR. A great start and a great ending. Wherever you guys come into play my life changes for the worst. I will never ever support you guys. Oh, and writing complaints is also funny because you will talk to one person who bounces you to another person etc etc. great job! you guys got this down to a T. looking forward to my next test....