Prometric, the leading global provider of comprehensive testing and assessment services.
Prometric (prometric.com) has 491 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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John D.
I attempted to write the Law School Admissions Test, yesterday and a test that is normally 3 hours took almost 7. Their support staff were completely unhelpful and rude. Overall completely horrible and disrupted the testing process for thousands of other test takers.
Sara J.
I spent 4 hours today trying to take the LSAT. The software would freeze up occasionally even though I was never able to take the test due to not being able to connect with a proctor. This company was definitely not prepared for giving out remote testing.
Veronica C.
Tried to take the LSAT today and their system completely messed it up for thousands of people. I, like many others, spent hours waiting for a proctor to no avail. The system crashed several times as well. I was not able to take my exam and now must be rescheduled. Mental readiness is a large part of testing and this has completely thrown me. I am beyond upset.
justin T.
Employees were rude and completely unhelpful but I can’t blame them as they are clearly understaffed. Absolutely terrible testing experience.
robert W.
First time taking exam through them. Read all of the instructions on what to do for taking your exam at home. Not one word about a mirrored web cam. I have a cheap one. The guy, Hussein, said he could not let me take the exam due to my license was reading backwards on the cam. You could see it fine. Made a complaint on the BBB also. Rip off.
Kathy P.
I took the test yesterday and was unable to get my score and just learned the only way to get it is to way 7-10 days. This is a horrible process and I wish companies and states didn't this company. There are better testing center options out there.
TCIAN S.
I would give 0 stars if it was an option. Unable to reach anyone. Poor customer service. I recommend not dealing with them if you do not have to.
bennett
the absolute worst experience testing of my 26 years on this earth. this company needs to be sued and investigated for wrongful practice. I spent 2 hours trying to use their horrible software, was inspected by 6 different people only to get through a total of 5 questions. oh i should mention their technical support logs out before they are done admninistering tests for the day. I am still fighting with them to reschedule me in person. Countless hours of my time wasted
