PrometricReviews of prometric.com

This is the worst test experience I have ever had. It is disgusting that the state of Florida has contracted with this company. The proctor, who wore glasses, complained that he could not see my license. Well could it be that his vision is so poor that he can not see? I was threatened by the proctor that he was going to fail me because I was asking to many questions. I am so frustrated in the idea that the State of Florida thinks so little of the citizens that they contracted with this firm.

really bad technically speaking. took me over an hour to connect on a very important exam. i thought ProctorU was bad but this is beyond terrible.

Prometric cancelled my exam the day before with no explanation why. They said to wait until I get an email to contact them. 5 days go by, and the email basically says "sorry" with no explanation. I call customer service after hunting for their number, and the technician is extremely rude and unhelpful. They were not able to reschedule my exam.

This place is a SCAM!!! Unprofessinal, RUDE, they make money by fail you anyway they can. I pass my written exam but on my clinical the lady told me that my shoes was not in accordance with what i should wear for my clinicals, i was in shock. one hour away from home and you cant get out to get a new pair. So i callto see if i can take the test another time, but they told me i have to reapply again and start over. What a sick SOB. Forget it, only can scam me once. Dont waste your time and money. Zero stars from me!!!

I tried to take a test and talked to four different people. The way they treated me made me feel like a criminal. I understand they have to follow some rules. However, I took online tests with other companies that were more civilized. The kids working for them are rude and uneducated. This is the worst company to take a test with. If I could, I would give the company less than one star. I would give them a 0. Ultimately, because of technical problems, I didn't take the test.

The team here is very rude and have no respect for people trying to better them selves. By far the worst company I have ever proctored with. I will be missing the deadline for my exam due to their technical issues. The staff is rude, and has an attitude. Even when I finally was connected with a proctor after 2 1/2 hours, she was rude and asked me to log out of my exam to fix my camera and when I tried to log back in my Confirmation code is not working- simply because I hit "ctrl alt delete". Now it is "my fault" that I cannot get into my test and they said they need to investigate it. Now I am missing my deadline and will have to reapply and make another payment and this is putting a HUGE delay in my career.

Prometric scheduled me for the wrong city for the exam. I asked for Los Angeles and they gave me area in Sacramento. Not being familiar with Los Angeles, I thought it was some county in LA area. When I found out I called them back. They said I need to call in 24 hours. I called in 24 hours, they said I need to call in 48 hours. I called in 48 hours, the person that picked up was rude and told me it was my fault and they could not reschedule. I asked for the manager and the manager said they need to "investigate" and I will find out in 5 business days. It's been 6 business days - nothing. I called the number given to me as the number for the manager, I was told it was wrong number. It's been TWO WEEKS - no resolution and I am losing timeline for the exam now. Absolutely unprofessional, ineffective and kind of evil actually.

If I could give less stars I would. Both the application that they use to test remotely and their test centers are awful. Testing companies need to find a new proctor company, major interruptions during my remote test so I opted to take a retest at a test center which they canceled on a Friday two days before the test. I now have no way of contacting them because its the weekend, there are no other appointments and this is the last opportunity to take this test. I don’t see how any legitimate testing organization can have respect or trust for prometric. Really an awful corporation.