ProMerchantReviews of promerchant.com

Aidan helped me set up a merchant account and was super helpful

Dana was very responsive and promptly and accurately answered all the questions we had. We were very impressed with her her knowledge base. Thank you Dana!!

Had a great conversation with Joe Mendolia. He us very knowledgeable and was able to answer all my questions. On top of that, he was able to save me money on my credit card processing!

Embarking on my journey with ProMerchant services was an exceptionally delightful experience, thanks in large part to the invaluable assistance provided by Aidan. While navigating through various potential services, it was Aidan's expertise and unwavering patience that ultimately guided my decision. His ability to comprehensively address every query I had, coupled with his stellar communication skills, truly made a difference. Aidan ensured a smooth and effortless transition for me, making the entire process feel like a breeze. I am thoroughly impressed with the level of customer service he delivered. For any business considering their options, I wholeheartedly endorse ProMerchant, especially if you have the opportunity to collaborate with a professional like Aidan.

Joe was extremely helpful and answered my questions in a very timely and professional manner. He makes the experience effortless.

I could give this company zero stars. Upon inquiring about services from Promerchant, Jeremy P. seemed incredibly knowledgeable and attentive to my questions. I decided to begin the application process that required a lengthy amount of information. Given my specific business and the products I sell, the application process was very long and drawn out. I didn’t mind gathering all the information that was needed, my issues are with how Jeremy’s approach to obtaining my business, changed. Every time he emailed me the “tone” was very kurt and uninterested. My last email from him, stated that the approval team was ready to move forward seeing that he was provided with a voided check and another piece of information from me. I got him the information that was needed. And that was the last I heard from him (5 weeks ago). I reached out to him to request he discard my application, his response was “we already withdrew your application.” I don’t appreciate the level of fakeness that was used in the beginning to obtain my business and my personal information. My gut tells me that once the application got a little bit more complicated than he’d rather deal with he withdrew his interest in moving forward. Not to mention the sheer lack of communication is totally unprofessional. If my application was withdrawn, I believe I was in the right to know when and why he chose to do that. In the beginning of our conversation, while he was trying to sell me on this company, he was very adamant about mentioning over and over again, about how attentive his company was, and how he had so many representatives standing by ready, and willing to serve me. Turns out that couldn’t be further from the truth.

Aidan has been such a help while starting up my small business! Thank you for the tremendous service!

I recently signed up for ProMerchant services with the help of Aidan. I was exploring a few different options to go with, but Aidan's knowledge and patience with walking me through the process is really what sealed the deal for me. He thoroughly answered all my questions and his communication in general was excellent. He made the whole process seamless for me and I am extremely satisfied with his customer service overall. I would highly recommend ProMerchant for any business, especially if you're able to work with someone like Aidan!