Linda G.
Best purchase ever
Best purchase ever. As a new mom, I am able to just stick one in my hair and go! I also like them for bed bc they are silky.

We are Promeed, one of the world's innovative silk brands advocating "Silk Luxury for All" and committed to enabling more people to enjoy the gifts of nature—natural premium materials—while inspiring people to live better lives and adopt more sustainable lifestyles.
Promeed (promeed.com) has 19 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Linda G.
Best purchase ever. As a new mom, I am able to just stick one in my hair and go! I also like them for bed bc they are silky.
Victoria B.
Love the colors, the quality, the silkiness, the quantity...love EVERYTHING about these! Cotton rubs against my fragile hairline, but these just glide across it. The variety of colors is a true plus as well.
Vera B.
I love laying my face on this! It's soft, comfortable, and it doesn't leave marks on my face like other pillowcases do when they wrinkle up. So happy with my purchase.
Karen T.
I purchased a standard size for the pillows on our queen bed. They fit perfect and I love the zipper to keep the pillow inside as that's been an issue for us.
Mich
I received my pillowcases damaged. There was a knife slice on exterior packaging that went straight through to both pieces. PayPal had the seller's email so I reached out and got an immediate response. They asked for photos, which I sent and new pillowcases were sent, with a new tracking number. No hassle, very courteous and they arrived faster than the initial ones! I finally got to use my new pillowcases and slept like a baby! FYI, I am suffering from severe hair loss and noticed significantly fewer hairs on my pillow when I wake up! This was the main reason for the purchase. I am very happy, all around. Great purchase and I recommend this seller!
Kathryn Lavonne R.
Scam. When I placed the order, it said the duvet cover was in stock and would have expedited shipping of 2-4 days. A week later I emailed to ask where it was and was promised (in poor English grammar) it would ship by the end of the week. That was three weeks ago and my order still has not shipped. I have emailed three times (there’s no phone number that I could find) over those three weeks and not a single response. I am starting a charge back process with my credit card because the only refund option is contacting the same email address that has not responded to my other inquiries.
Response from PromeedApr 17, 2024
We sincerely apologize for the severe stock shortage of the product you purchased due to the peak sales season. We have been producing new inventory at the fastest possible pace while ensuring product quality remains unaffected. As compensation for the delay, we have promised to send you complimentary small gifts such as an eye mask and hair tie, which you gladly accepted. We truly appreciate your understanding in this matter. You reached out to us via email on February 18th, February 23rd, February 25th, February 28th, and March 9th, and we promptly replied to each message. However, after our response to your email on March 9th, we did not receive any further communication from you. It seems that our replies may have been filtered into your spam folder, leading to the misunderstanding that we did not respond. Additionally, we sent another email on March 11th, but unfortunately, we did not receive a reply from you. We deeply regret any inconvenience caused and the negative shopping experience you've had. Your order amount has been fully refunded to your account. Thank you for your feedback, and we will strive to provide better products and services in the future.
marie S.
Zero stars. Tag says 100% polyester.
Response from PromeedSep 12, 2023
Hi Marie, thanks for your feedback. Our products are 100% mulberry silk. Could you please send us your order number? I will check it for you. Or, you can email us at [email protected]
Christina K.
I had high hopes for the 22 momme sheets I ordered from promeed. The champagne color is nice and the sheets are generously fitted so they don't stretch tight, thus shortening the life of the sheet. I am sad though, because after barely 3 months, the sheets pill badly--something I have never known 100% mulberry silk sheets to do. I also sweat a lot every single time I use them. This has never happened to me with any other of the silk sheets I have ever bought (ranging in quality from 16 to 25 momme). I will not want to spend as much as I did on these sheets again.
Response from PromeedSep 23, 2022
Dear Christina, we sincerely apologize for the unpleasant experience. Please kindly note that at Promeed, we use only premium materials and will not compromise with inferior-quality products. Please rest assured that the silk fitted sheets you received are made of 100% A+ mulberry silk. You could use the silk fabric sample included in the package for the burn test. For the sheets pill issue, we kindly suggest that when you wash real silk, please use a laundry bag and delicate detergent for silk, as well as set the mode to low spin speed to reduce friction and protect the silk sheets from damage. For the sweating issue, please kindly note that real silk regulates body temperature differently according to the weather and environment. We provide a 60-day return and refund. Please feel free to contact us if you need. Sorry again for the issues. Our customer service team will contact you in 12 hours, and we'd like to help solve your problems asap. Best Regards, Promeed