Christina K.
Sadly not the best quality, maybe not even 100% silk
I had high hopes for the 22 momme sheets I ordered from promeed. The champagne color is nice and the sheets are generously fitted so they don't stretch tight, thus shortening the life of the sheet. I am sad though, because after barely 3 months, the sheets pill badly--something I have never known 100% mulberry silk sheets to do. I also sweat a lot every single time I use them. This has never happened to me with any other of the silk sheets I have ever bought (ranging in quality from 16 to 25 momme). I will not want to spend as much as I did on these sheets again.
Response from PromeedSep 23, 2022
Dear Christina, we sincerely apologize for the unpleasant experience. Please kindly note that at Promeed, we use only premium materials and will not compromise with inferior-quality products. Please rest assured that the silk fitted sheets you received are made of 100% A+ mulberry silk. You could use the silk fabric sample included in the package for the burn test. For the sheets pill issue, we kindly suggest that when you wash real silk, please use a laundry bag and delicate detergent for silk, as well as set the mode to low spin speed to reduce friction and protect the silk sheets from damage. For the sweating issue, please kindly note that real silk regulates body temperature differently according to the weather and environment. We provide a 60-day return and refund. Please feel free to contact us if you need. Sorry again for the issues. Our customer service team will contact you in 12 hours, and we'd like to help solve your problems asap. Best Regards, Promeed