SERWAA A.
POOR SERVICE
THEY SELL DAMAGE DRESSES
Prom Dress Shop is the number one online dress store for prom dresses and dresses for other formal occasions. In business since 1985 and online since 1992, we carry a variety of the hottest prom designers. We stock over 20,000 dresses ready to ship so Prom Dress Shop is a great place to find the style, color, and size you need to find your dream dress. With easy returns and exchanges, a price match, free shipping, and no tax outside of Illinois we offer a deal that is top in the industry.
Promdressshop (promdressshop.com) has 748 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 57 reviews with 1 star · Clear filters
SERWAA A.
THEY SELL DAMAGE DRESSES
Jennifer
I bought the dress the day 6/06/2016, and they said that the dress was shipped the same day or two days after, but they weren't not shipped! Eleven days after or something like this I see an advertising about my dress has been shipped other time, and I will receive the 17/6/2016.... and I need this dress for a weeding on the date 18.... If It doesn't appears before 17th... it will be very bad....! I'm very disappointed...!
nathalie G.
Very poorly constructed disproportional dress. Store should examine & advise. Not as pictured.
Michael P.
They shipped fast but the product is tooo baddđ
Colleen M.
VERY DISAPPOINTING. Dress looked lovely online, beautiful color, arrived in NEON pink, nasty!!! Looked very cheaply made.
L.Greenwood
It is so hard to order the right size dress over the Internet without trying it on. The sale dress we ordered was too tight and I called for store credit the day it arrived so I could order another dress for my daughters prom and they said I had no options to return the dress. I now have a brand new dress that doesn't fit anyone, and I had to go out and purchase another for my daughters prom. I will NEVER do business with this company again. (Prom Girl let me return a wrong sized sale final dress for my older daughter last year without any problem.)
melanie K.
Rude customer service, product shipped late.
Response from PromdressshopMar 11, 2016
We are sorry you feel your item shipped late but this order was placed at 8pm on a Tuesday and shipped the next day, It is not humanly possible to ship it any sooner.
LaQuetta W.
Dress measures was not the size I need nor did it look the same when I received it, and because it was special price I couldn't return nor exchange.