Probate & More IncReviews of probateandmore.com

Response from Probate & More IncDec 29, 2025

Jim, thank you for sharing this. We know how stressful it is to have a probate case suddenly left in limbo, especially with a hearing coming up and no clear answers. That situation would shake anyone. We’re glad we were able to step in quickly, understand where things stood, and help get your case back on track without missing a beat. We can only imagine how frightening it must have been to lose support when the other company closed unexpectedly. Providing quick assistance was not just a professional response; it was the right one, and we’re glad our help brought you and your family some relief during an already difficult time. Thank you for trusting Probate & More and for taking the time to recommend us.

Response from Probate & More IncDec 29, 2025

Thank you so much for taking the time to share this kind review. We truly appreciate it. We know how overwhelming these situations can feel, especially when family is involved. We are so glad you reached out when you did and that our office was able to help ease that burden. Mandy’s calm guidance, professionalism, and sense of humor come straight from the heart, and it means a great deal to hear that it made a difference during such a stressful time. Thank you again for trusting Probate & More. We wish you and your family peace as you move forward.

Response from Probate & More IncDec 24, 2025

Thank you for your kind review and recommendation. As the year comes to a close, we truly appreciate you taking the time to share your experience. We are glad our team could answer your questions with patience and prepare your documents correctly and on time. Helping clients feel confident and supported matters to us. We look forward to serving families in 2026 and wish you all the best in the year ahead.

Response from Probate & More IncDec 23, 2025

Thank you so much for taking the time to share your experience. We are pleased to hear that our team was able to reduce stress and provide clear, efficient support throughout the process. Helping self-represented families move forward with confidence is always our goal, and your kind words mean a great deal to us. We appreciate your recommendation and would be happy to assist you again whenever needed.

Response from Probate & More IncDec 23, 2025

We appreciate your thoughtful review and are so glad Probate & More could support you with your legal document needs. Clear communication truly matters, and we are happy to hear that made a difference for you. Helping self-represented families move forward with confidence is exactly why we do this work. We wish you all the best moving forward.

Response from Probate & More IncDec 21, 2025

This client retained our office on September 11. During intake, the online questionnaire was submitted with information for the wrong individual. Our staff identified the issue immediately and contacted the client. To avoid delay, we made an exception to our standard process and prepared the documents correctly using the submitted information. As a result, one line initially reflected an incorrect number. Once brought to our attention, we corrected it promptly at no charge. Even attorneys and court staff occasionally correct minor clerical or typographical errors. What matters is how those issues are handled. In this case, the item identified was not a document to be filed with the court nor recorded, and was corrected promptly at no cost, without impacting the filing, the court process, or Ms. Milton's position in the matter. Our role is to prepare documents carefully and to support clients throughout the process. Perfection in the sense of zero clerical corrections is not a realistic standard in any legal setting, including attorney-prepared filings. Responsiveness, accuracy in substance, and timely correction are the professional standards that courts expect and that we consistently meet. During review, we also identified an additional step required to fully transfer title to the beneficiaries, something the client was unaware of. Ms. Milton initially expressed appreciation that this issue was caught and addressed. Throughout the matter, the client requested several exceptions to standard office procedures, including alternative payment arrangements, which we accommodated despite the additional staff time required. The client later chose to file the documents herself. We respected that decision and provided detailed, step-by-step filing instructions so she could proceed independently. Since the client chose to file her own documents we wanted to check the court file for any changes that she alleged were required. Our review shows that her documents were approved without deficiency or changes, and as they were originally prepared by our office. The negative review came as a surprise, as our documented communications reflect a cooperative process and a successful outcome. The last email received by the client stated the following: “first of all I want to say thank you so much for helping me. You’ve done an excellent job. I appreciate your knowledge.” (October 5) At no point did the client express dissatisfaction or request revisions. We stand by the quality of our work and remain open to discussing any concerns, including a refund if the client feels she did not receive value. We also recognize that probate is a stressful and emotional time, and we strive to support clients with patience, clarity, and respect throughout the process.

Response from Probate & More IncDec 20, 2025

Thank you so much for taking the time to share your experience and for trusting Probate & More during such a difficult time. We are truly sorry for your loss. We know how overwhelming probate can feel when you are grieving, and it means a great deal to hear that our team helped ease that burden. Clear explanations, timely responses, and careful attention to detail are priorities for us, especially when clients need reassurance and guidance. Your kind words about our compassion and respect really touch our hearts. We believe every client deserves to feel supported as a person, not just as a case. We are grateful we could help you feel informed and confident throughout the process. Thank you again for your thoughtful review and recommendation. We wish you peace and healing, and we are always here if you need support in the future.

Response from Probate & More IncDec 19, 2025

Mr Anthony was a conscientious client, always attentive to details, willing to reach out with questions and always responsive to all our communications. We are so pleased his petition was approved by the court without delay. The positive outcome of his matter was due to his attentiveness to our communications and unwavering team effort in his matter. It was a pleasure working with him.