Debbie J.
Shipment went to incorrect address
Shipment went to incorrect address. Called to talk with Customer Service. Spoke with Harry. After numerous waits in phone, Harry promised to call me back within 15 minutes. He has never called me back even though I told him that the shipment delivered to my second address would be sitting outside for an additional week. Prioritymeds could have sent me one vial to the correct shipping address in Cottonwood,AZ so I did not miss my shot. This is the final straw dealing with Prioritymeds. Horrible customer service and followthrough.
Response from PrioritymedsApr 30, 2026
I understand how frustrating this is, and I’m sorry for the inconvenience. Address changes aren’t always guaranteed, as we’re often required to ship to the address on file tied to the payment method to help prevent fraud. We recommend placing orders in advance before traveling and bringing your medication with you whenever possible.


