PriorityMeds operates as a marketplace platform that connects patients with independently licensed healthcare providers who deliver medical care through the PriorityMeds.com Patient Portal. PriorityMeds does not directly dispense medication or provide medical services; all clinical decisions are solely made by independent providers. Payment does not guarantee that a prescription will be issued or that medication will be dispensed. Any prescriptions provided are based solely on the professional judgment of the healthcare provider.
Prioritymeds (prioritymeds.com) has 432 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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TOM
Carlos your company is a bait and switch con organization. Your website says no price increases yet my second shipment went up 100.00. It also states a fixed price of 149 which was not what I was charged. There is no way to contact you and you do not return calls or emails. One last thing you are not supposed to retain credit card information but you did and charged me without my permission.
Martin A.
The process so far has been smooth and my first batch of medication is on the way.
Valerie J.
Thank you to Carlos who called me and set me up with Priority Meds. I am happy save some money even if dose goes up. I lost weight with another company wanted to continue but it was to expensive. Now thanks to Carlos setting me up with this company, Priority Meds I can. Thank you to all.
Lisa Marie K.
I asked to cancel my subscription hours, roughly 4 hours and they ignored me no matter how many emails, calls, AI calls to talk to someone. My portal was useless for answers. Terrible sham of a company. If you read above review, I wanted to cancel order after about 4 hours of placing it and couldn’t get in touch with anyone, with email, calls to customer service and my account portal. All I could get was an AI to take a message.
Response from PrioritymedsMay 17, 2026
Lisa, your upset because you placed an order with us and we processed and shipped it to you as requested?
David B.
The Company is always so [professional and it is so easy to receive my medication
Kathy K.
Emailed about price variation. Product appears to be cheaper online now than 3 weeks ago when I bought it. Email never answered
Response from PrioritymedsMay 17, 2026
We have no record of an email and we tried to contact you several times but have not been able to reach you. Trustpilot may be a fun place to post but it wont get you a resolution if you don't communicate with your support team.
Patricia D.
Medication received premixed and HOT! "Ice" bags measured 100.1 degrees and I was home and pulled it in as soon as it was delivered making it unsafe and ineffective. Wrote company twice asking for remediation - but no response. Also billed for entire 6 months worth of meds only receiving 3 months - I understand if you can only ship 3 months at a time - then only bill me for 3 months at a time - Very Disappointed - Not to mention you are unable to reach a person - it's a AI Bot system - no human was every involved - even when calling!!! AVOID THIS PHARMACY - they should be investigated!
John G.
I have prescribed to a couple of on-line pharmacies for weight loss medicine for the last 2 to 3 years. I lost weight for the first several months and then hit a wall. I could not get answers I needed to move forward in my weight loss journey. And then I spoke with Carlos the Success Manager for Prioritymeds. He was awesome. He knew exactly what I needed and provided answers in 10 minutes! He made the process of getting my prescription so fast and easy! I was very impressed.
