Consumer
Issue resolved with ease and continued updates
Issue was able to be resolved and kept me informed through the process.
PriorityMeds operates as a marketplace platform that connects patients with independently licensed healthcare providers who deliver medical care through the PriorityMeds.com Patient Portal. PriorityMeds does not directly dispense medication or provide medical services; all clinical decisions are solely made by independent providers. Payment does not guarantee that a prescription will be issued or that medication will be dispensed. Any prescriptions provided are based solely on the professional judgment of the healthcare provider.
Prioritymeds (prioritymeds.com) has 432 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Consumer
Issue was able to be resolved and kept me informed through the process.
Michelle
Tizerpatide medicine didn’t works. I’m very disappointed. Waste my money
Cornelia K.
I recived my 3 mo supply in a timely manner. Since then I have messaged the chat doctor, no reply after several days. I have also messaged the chat customer service option with questions, no reply after several days. Your company's communication is very poor. This is not a fake review. There is not enough medication, tirzepatide, to cover the 2nd or 3rd months dosages. I am extremely frustated with your lack of communication! I feel ignored.
Sandra W.
When I signed up in December 2025 they high pressured me into doing the yearly plan at over $1300. They sent my first shipment to the wrong address. That was corrected. I now how been on the meds for five months with no weight loss. I have asked for a call from the doctor with my concerns and I have yet to speak with a doctor. I have been on the same dose for five months. I have now asked to cancel my subscription because I can't get anyone to call me back. I have left several voicemails with AI and asked for escalation. Still no call and no refund.
Alicia D.
Overall, the site isn’t too bad and I have experienced weight loss. This is the second company I’ve used for weight loss injections that I wouldn’t normally qualify for through my insurance. It’s more convenient than having to go in locally each month to free standing weight loss centers (I’ve done this too)and the process to get started is fairly straightforward, but I agree with others who mention issues with lack of communication. I ended up trying to cancel my most recent refill as prices have decreased on other sites, but was unable to get the online system to allow me to cancel and didn’t want to deal with the hassle of calling, which is probably what they want. I haven’t had any issues with delivery. One thing I don’t like that I’ve noticed with other companies as well is that each set of refills is coming from a different compounding pharmacy. There is a lack of consistency, which seems to be a necessary evil for those of us who are overweight but not obese enough to have the name brand covered by insurance. I won’t be renewing my next prescription.
Lois
I paid for. One year in advance starting in September 2025. Everything has gone well and I am impressed with their new packaging. I have lost 30 pounds and love my new body. I will be going on maintenance soon and I hope I get help figuring that out. It certainly is a “journey” . I am glad the pricing has gone down but since I paid in advance I can’t get that benefit.
JAH
So far so good. Dr. responded right away via the direct messaging on their support site. Customer Service has also responded right away to several questions.
Buyer
The medication works, BUT the communication sucks!! NO ONE calls you back, I have an issue that needs addressed by their doctor and I have heard crickets. I have talked to their customer service several times including their stupid AI assistant that is of no help. I referred 2 people to this company and now I feel bad that I did. I have already directed my other friend to a different company. The ONLY reason I gave them any stars is because the medication worked well.