Derek D.
Good customer service
Good customer service
Response from Priority GoldApr 9, 2026
That's what we like to hear! Thank you so much for sharing

Priority Gold is “America’s Precious Metals Dealer’ and has been offering portfolio diversification options in the form of gold and silver coins, rounds and bars – as well as self-directed precious metals IRAs for almost 20 years. Priority Gold has a Better Business Bureau Rating of A+, a AAA Rating with the Business-Consumer Alliance, and a 5 Star Rating with TrustLink.
Priority Gold (prioritygold.com) has 361 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Investments & Wealth · Austin, Texas
Excellent
Investments & Wealth · Austin, Texas
Excellent

Investments & Wealth · Austin, Texas
Excellent

Investments & Wealth · The Woodlands, Texas
Excellent
361 approved reviews, newest moderated first
Derek D.
Good customer service
Response from Priority GoldApr 9, 2026
That's what we like to hear! Thank you so much for sharing
JANICE
I would have given it more stars but I decided this type of investment wasn't right for me at this time. I will say that the service provided by the representatives was 5-star+. From the moment I called Priority Gold, I was greeted with a staff member who was professional yet friendly. He was very efficient and transferred me to the investment associate, Dillon C.. I can't emphasize enough how well he described the different ways to invest in metals. He was patient as I didn't have any experience and after speaking with Dillon, I felt knowledgable about the process. Yolanda G. also spent a great deal of time investigating how to navigate through the process of transferring my 403b. It is not covered under ERISA and therefore, it's a tedious process. The customer service is amazing at Priority Gold and for anyone who needs assistance in learning about the process, I hope you have the pleasure of dealing with Dillon and Yolanda - they are an incredible team.
Response from Priority GoldApr 9, 2026
Precious metals aren't always the right investment for everyone, but with that said, I am over the moon that your team did such an amazing job for you! Both Dillon and Yolanda are gems to have in the office and I'm so happy that it came through the phone as well. Thank you so much for such a glowing review, cheers!
Michael B.
I recently requested information about Silver through a Robert Kiyosaki promotion piece and received a call from Andrew Aragon. Most times these guys hang up and get rude when they realize you are not going to buy from them. Andrew was a true professional in every possible way. He knew his product, was eleoquent in his presentation and sent me links to learn more about the precious Metals market. I never thought I would say this, but this sales call was a great experience, and when I am in the market, I will call Andrew.
Response from Priority GoldApr 9, 2026
We love hearing that Andrew took the time to follow up in such a thoughtful and professional way, especially with no pressure. That kind of respect for your situation is exactly what we aim for, and it says a lot that it left a lasting impression. Whenever the timing feels right, he’ll be here and ready to help. So appreciate you sharing your experience, cheers!
Patria G.
Lev and Trish were very helpful in purchasing gold for my metals IRA and following up with things I needed to do to make the IRS happy. :o)
Response from Priority GoldApr 9, 2026
Thank you so much for highlighting your team, love that! Customer service is a top priority for us and it clearly sounds like your representatives hit it out of the park. Thank you for sharing!
Laura
Excellent communication, straight forward transaction
Response from Priority GoldApr 9, 2026
Love to hear this! Communication is key and I'm delighted we were able to do such a great job by you, cheers!
Charlene P.
What made my experience great while visiting with Andrew Aragon from Priority Gold, was that their company wants to help me make the most of my retirement income or assets. Many retired people fall into indigent status and Priority Gold wants me to flourish and grow my assets to the highest possible manner with a strong reliable Gold IRA. My experience was excellent, as Andrew made Priority Gold "shine" through describing their ability to grow your funds to the 5 star excellence in stability. What an outstanding and power-house team!
Response from Priority GoldMar 19, 2026
I so appreciate you taking the time to give Andrew such a raving review. That kind of feedback means a lot to our team and really speaks to the level of care we aim to deliver at Priority Gold. Thank you so much for sharing that with us!
Tom H.
Priority Gold made my I.R.A. transition from currency to metals seamless. It would be a daunting endeavor to take on, knowing nothing about the procedures to accomplish such a task. Joni and Morgan were happy to answer all of my questions.
Response from Priority GoldMar 19, 2026
Thank you so much for sharing this feedback. Love, love you recognizing Joni and Morgan, they’ll be thrilled to hear this. We know how overwhelming an IRA transition can feel at first, so it means so much to hear that your experience was seamless and fully supported. Thank you for trusting Priority Gold to guide you through it
customer
I've had a really good experience so far. I knew nothing about how good trades, or that bullion was different, although I thought there might've been some difference or maybe just a generic term. Ok so I'm nowhere near being expert but have learned several things! However I'm still waiting on the report on my actual holdings and what the prices were when I acquired my account with Priority Gold co. It's very possible it was sent when I first joined PG I could've accidentally deleted it when I was cleaning out my e-mail. However I recently called to have it resent but haven't seen it yet. My manager had to leave for a meeting and may have forgotten later. Many things are going on at his home front. His wife is close to birthing their first child. I still give 5 stars so what I'm saying is separating this minor slip shouldn't take away from a good review. I am requesting that information here on this report. Please send it ASAP. Thank you
Response from Priority GoldMar 19, 2026
Apologies on the delay for those Sales Orders, but happy that it was brought to our attention and we could get additional copies out right away! Overall, we are delighted that you were able to learn so much and make the best investment for your needs. And we are delighted to say he had a healthy baby boy! Cheers