Devon
I haven't received my vinyl yet so…
I haven't received my vinyl yet so hopefully Ill be able to return with an update. I placed my order on November 17th and paid priority processing. I understand it must be chaotic with the holidays so I figured this would ensure I would get it in time. During checkout, it seemed as though the priority processing didn't go through so I ended up paying for it again-- ultimately getting charged $30 for priority processing. I'm annoyed at this point but I figured that I could dispute it later, and honestly, if it showed up in the next 2 weeks, I might not have even disputed it. As of December 17th, it still said that my order was received and I got no additional updates. I emailed the support team with my order information asking for updates and addressing the double charge on processing although my order did not feel prioritized at this point. I did not get a response but suddenly my vinyl is in transit. No word on the processing refund. I am not someone who writes negative reviews so I hope to be able to come back with raving reviews about the quality of the product. All of this to say-- dont be fooled by messages telling you to add priority processing after check out, keep an eye on your delivery, and be in touch with support if your not seeing updates on your order.