printvie.comReviews of printvie.com

We loved our bound book when received, full of stories we’d written for our grandchildren. Unfortunately, after only a few months of gentle use (the kids could only use with an adult), the pages started coming out. They even sent us 2 books initially and both started losing pages at the same time, even though one was at our house and not used as much. We paid over $100 for the bound book. We contacted Printvie and they would not stand behind their product. We’re very disappointed and would not recommend their services.

I wanted to make sure and let everyone know we had a great experience with PrintVie. We ordered 90 copies of a large (180 page) (8.5x11) spiral-bound book. It took 2 months from order to receipt. Our files were a complete PDF, so the process seemed pretty straightforward. Added text changed format between upload and digital proof, but PrintVie was quick to correct it. They responded pretty quickly with any questions. The books arrived looking exactly as expected. I would definitely use them again for printing.

True reflection of our recent experience would be zero stars. We ordered a large amount of perfect and spiral bound books. When they arrived over half of them were damaged. Scratches, what looks like grease stains inside the books covering multiple pages, bent covers and pages. Then when we tried to get a refund they told us we would have to send back the defective product. As we had an event (which is why we ordered the books) going on it took us two weeks to go through all the product and identify the unusable items. I requested shipping labels to return and got no response. I sent a few follow up emails with no response. Finally recieved one a month after request saying “too much time had passed and they would no longer be honoring the refund”. We will never use them again. Very sad.

I couldn’t be happier with their service and results. It’s exact to specifications and I will definitely be using them again! I ordered three books. Two spiral bound and one smaller folding book (don’t know what it was called specifically off the top of my head) but I highly recommend.

Don’t use them they will misprint and then you can’t get a refund. Even our cc company wouldn’t refund us. I should have read the reviews. Save your sanity. Never use them!!!!!

TERRIBLE! In late December I submitted a proof and paid for expedited print and shipping. Their website did not mention they were closed through the holidays. Finally received my product the third week of January and it was incorrect. They admitted it was their fault and would reprint it. I tried to be kind and understanding. I was told in early February it was in the queue for print. This was a dated product so I was hoping to make some slight changes since I could not sell according to my schedule. As of today (February 25) , I have not received my corrected items nor have I received confirmation of shipment. They indicate they will not issue a refund. I do not have a product and it is dated so not able to be sold at this point. I am out over $500. I would not recommend PrintVie.

Do not order from this company. I place an order 6 weeks before I needed the print. Upon proof approval I never received a shipping confirmation email, and was told multiple times by customer service agents that my order would "ship the next day." I had to last minute order from a local print shop to not miss my deadline. This is not a trustworthy company.

I was reluctant to order due to the bad reviews on here. I'm glad I went ahead and ordered because I couldn't be happier. The price was great and I received my order way quicker than I expected. People seem to only leave reviews when they had a bad experience so I thought I'd share my good one.