Michael G.
Thank you Primotronix for a great experience
My wife was pushing me heavily to buy a decent camera for our upcoming vacation. I know nothing about cameras and in the past we would just buy some low-end, basic camera at a local pharmacy. I found "Primotronix " online while I was browsing for a new, brand-name camera that was relatively inexpensive. I called them up thinking that no one would answer the phone or even offer any valuable help, which was what I had found with a lot of other online companies. However, with "Primotronix " a friendly voice picked up the phone almost instantly. The man introduced himself as Eric and asked if he could be of any help. I was so impressed with Eric and his knowledge, professionalism and positive mannerisms. He never interrupted me and always waited until I was finished speaking before he would continue. Eric helped my wife and I to make the right purchase for the right camera. We know that we got a great deal and stayed well within our budget. When we received our new camera, we were so excited to see how the camera operated. We realized very quickly we had no clue what to do first, so we called Primotronix again and was directed to Roger in customer service. Roger had so much knowledge about our new camera and he was able to explain himself clearly enough for us to understand what to do. He was great! We took the most wonderful pictures on our vacation- they were clear and simply beautiful! Thank you Roger, Eric and Primotronix for your fantastic service and amazing camera! We look forward to dealing with you again when we plan to upgrade in the future for another new camera!