Christiane
Total Scam! They never shipped my order
Fake website, unresponsive customer service (only bot messages), no delivery, no order update! It's a total scam!
The inspiration behind our brand was upon the idea that fashion should be accessible, effortless and empowering.
Primmitive (primmitive.com) has 130 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Christiane
Fake website, unresponsive customer service (only bot messages), no delivery, no order update! It's a total scam!
Irka D.
ordered item 10 days ago. told i would be notified when delivered. I finally contacted them to see when it would be shipped? They did not respond in 3 days. Then i went to the website and clicked on tracking. Put in the confirmation code they sent me and they found nothing on that number or on my name. That's when i looked to see if this company was a scam. I guess it is.
CJ G.
Buyer beware! This does not seem to be a legitimate business. I placed an order through an ad on Instagram and it never arrived. When I reached out to customer service they informed me it was delivered to an address that has absolutely nothing to do with me. They confirmed it was received at a PO Box more than 30 miles from my home. They refuse to do anything about it despite their own confirmation that it was not sent to the address provided by me.
Kristi
I ordered a Tshirt from Primmitive. It arrived but the quality was not good at all. The medium was a large, the material felt cheap and the quality of the sewing was poor. I will not order from them again. Also, it was made overseas.
Diane W.
Terrible company and will never buy from them again. Shirt fabric was awful, color not as shown and fit not good. I asked for a refund and was told it would be too expensive since the shirt was from China so I should just keep the shirt and would them giving me $3 be okay. The worst customer service ever!!! Wish I could give zero stars.
DJI
I was not happy with the heavy synthetic fabric the t-shirt and sweatshirt I ordered were made of. When inquiring for a refund, they would give me $6 back and I could keep the clothing. This in NOT a company I would ever buy from again!!!! The clothes look cute in the advertisement, but don't necessarily match what you receive. In addition, so much of this is coming from China, though their sites lead you on to think their products are from here in the states. Always a lesson to be learned and this experience has taught me to look at reviews before ordering online again.
Jennifer D.
I ordered 4 shirts. One shirt I ordered was short sleeve blue shirt. They sent a long sleeve mustard yellow shirt. When I emailed customer service they said it was the same shirt and therefore cannot do anything about it. I even sent pictures.How dumb do you think I am? They are horrible. Will not give straight answers or help in anyway. The other shirts are horrible quality. Do not order from this place!
Kimberly
I ordered a Christmas sweater on Dec 6 or 8th. Well it’s March and no sweater. There is no one to talk to. I was provided a tracking that was bogus. It stated it was delivered but then another tracker I use show it in NY and back to Philadelphia and now in limbo. I tried to get my money back but get a generic response from this SCAMMER. Never ever buy from this company. I just chalk the money up as charity so it doesn’t stress me out that I scammed.