SpecialtiesPrime Time Airport Shuttle's on-time guarantee applies to all our Airport shuttles, and we're often half the cost of a taxi. No need to meet us half-way, one of our spacious airport shuttles will pick you up right from your home, hotel or office, along with all of your luggage, and get your trip off to a great start. Why deal with traffic, road services, parking fees, etc., and the stress of driving yourself to the airport? Join the millions of satisfied passengers that save time and money using Prime Time's airport shuttle service and skip all the headaches.HistoryEstablished in 1984.Regardless of whether you need an airport shuttle to LAX, Burbank Airport, San Diego Airport, John Wayne Airport, Ontario Airport, Long Beach Airport or any of the main Los Angeles cruise ship piers (at both Long Beach and San Pedro Harbors), Prime Time Shuttle has a service to meet your needs. Not only will get you there, in style and on-time, but many of our services are under $20.
Prime Time Shuttle (primetimeshuttle.com) has 104 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
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Taxis & Public Transport · Petaluma, California
Excellent
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Excellent
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Excellent
104 approved reviews, newest moderated first
Art E.
Our driver Marina was first class. Super sweet and smooth driving
Response from Prime Time ShuttleJan 15, 2024
Thank you for leaving us a review and for being one of our valued passengers. We're glad to hear that you had an awesome riding experience with one of our drivers. Looking forward to serving you again for your future travel needs. Thanks
Alvis T.
All scheduled are on time for pickup and drop off.
Response from Prime Time ShuttleJan 15, 2024
Thank you for leaving us a review and for being one of our valued passengers. We're glad to hear that you had an awesome riding experience. Looking forward to serving you again for your future travel needs. Thanks.
Delinda G.
The app wasn’t that great but manageable. Was pleased there were no issues with the pick up, the driver was on time, very pleasant and professional and actually a good driver! cheaper than Uber for early pick up. Would use again if the need arises..
Response from Prime Time ShuttleJan 8, 2024
Thank you for leaving us a review and for being one of our valued passengers. We're glad to hear that you had an awesome riding experience. Looking forward to serving you again for your future travel needs. Thanks.
Alan M.
Driver was a no show. We had to book an Uber since Prime Time stranded us.
Response from Prime Time ShuttleJan 8, 2024
Please accept our apology for the inconvenience. Kindly email us your Trip ID to [email protected] so that we may review what happened to your reservation and see how we can make things right. Thanks.
Antoinette K.
I really like Prime Time Shuttle. They are always on time and very pleasant to work with.
Response from Prime Time ShuttleJan 8, 2024
Thank you for leaving us a review and for being one of our valued passengers. We always strive to provide our passengers with exceptional service. Looking forward to serving you again for your future travel needs. Thanks.
Ruchika G.
Arriving at promised time.
Response from Prime Time ShuttleJan 8, 2024
Thank you for leaving us a review and for being one of our valued passengers. We know that your time is important that's why were committed to picking you up on time and provide a pleasant riding experience. Looking forward to serving you again for your future travel needs. Thanks.
Albert N.
Lael was wonderful. Excellent communication with me and my delayed flight and communicating with me at the airport. Great communication, interpersonal skills, and safe driver. Thanks!
Response from Prime Time ShuttleJan 8, 2024
Thank you for leaving us a review and for being one of our valued passengers. We're glad to hear that you had a wonderful experience with one of our drivers. Looking forward to serving you again for your future travel needs. Thanks.
Ana M E.
my flight w/ PAL was on time on arrival but several flights arrived at the same time and i took a good one hr just to pass immigration (minus the 30 min disembarkment and walk to immigration), and the 30 min wait at the baggage claim. so, in short my driver left w/o texting me at least. but the very kind lady dispatcher really spent time w/ me to get any available driver. of course, there was no one. so i ended up getting a $60 taxi just to get home. i did not bother call u for refund because i dont think it will not apply to the situation. can u pls allow at least 2 hrs pick up for PAL
Response from Prime Time ShuttleJan 8, 2024
Thank you for leaving us a review and please accept our apology for the inconvenience. Drivers do monitor flights and are required to wait for at least 1.5 hours past flight arrival for international flights. Sorry to hear that it took you longer to clear immigration and the driver had to leave. We highly appreciate your feedback and we're looking forward to make it up to you for your future travel needs. Thanks.