Elaine K.
Overall smooth experience
I had a great experience with this company except for one hiccup: my book was published in the wrong size. Alice worked on resolving the issue and it's currently pending. She has excellent communication and was easy to work with. She was very patient. Thanks for helping me publish my book!
Response from Prime Publishing LabsOct 29, 2024
Thank you for your kind words! We’re glad to hear that Alice was able to assist you and provide excellent communication throughout the process. We apologize for the hiccup with your book size and appreciate your patience as we work to resolve it. Your satisfaction is important to us, and we’re here to help ensure your book is just right. Looking forward to seeing your book in its final form!