Primehotelbookings Reviews | Read Customer Reviews of primehotelbookings.com

Primehotelbookings Reviews | Read Customer Reviews of primehotelbookings.com

Primehotelbookings reviews

56 approved reviews, newest moderated first

Scott B.
Sep 13, 2024
The Westgate was convenient to the…
The Westgate was convenient to the Convention Center and reasonably priced. Except for a long elevator wait a couple of times, my stay was fine.
Response from PrimehotelbookingsSep 24, 2024
Dear Scott, Thank you for sharing your story! We are sorry about the elevator situation. We understand how crucial it is to have reliable accommodations, especially for important events like trade shows. We’re thrilled that Prime Hotel’s timely follow-up ensured your stay went smoothly, and we’re committed to maintaining that level of service for all your future needs. Best regards,
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Tina C.
Sep 5, 2024
Overflow hotel
Stayed at this hotel as an overflow to a Gaylord Opry Conference, and they honoured the reduced conference price before the conference dates! It also had a simple breakfast included, and the walk to the Gaylord wasn't far. Had laundry facilities - which was useful. Overall a pleasant stay at a decent price!
Response from PrimehotelbookingsSep 24, 2024
Dear Tina, We truly appreciate your positive feedback! It’s wonderful to know that our efforts have made a difference in your experience. We’re here whenever you need us for your next booking! Best regards,
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Laurie
Sep 3, 2024
Multiple reservations number for 1 room
Prime hotel had two of my rooms broke down into multiple reservations numbers. Meaning, I had to literally check out of the room and re-check into another room based on having separate reservations numbers.
Response from PrimehotelbookingsSep 24, 2024
Dear Laurie, We apologize for the inconvenience you experienced regarding your hotel stay. We understand how this may have disrupted your plans and sincerely regret any frustration it has caused. We will make sure to put your review into consideration and send it to our dedicated team. Best regards,
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Barbara P.
Sep 3, 2024
Lilly and Maria paid exceptional…
Lilly and Maria paid exceptional attention to detail when securing my accommodations, clearly considering my preferences and being prompt in communicating updates.
Response from PrimehotelbookingsSep 24, 2024
Dear Barbara, Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with our service. We look forward to assisting you with your future reservations! Best regards,
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Angela D.
Aug 31, 2024
Good service, great prices 👍
I was a little hesitant to book at first because their rates were so much cheaper than others or even the direct hotel, but everything was fine, smooth check in, they were even able to get a credit for 1 night since the highway was closed and we couldn't get into Vegas until the next day. Good service, would use again.
Response from PrimehotelbookingsSep 24, 2024
Dear Angela, Your feedback means a lot to us! We’re glad you enjoyed our service, and we’re committed to providing the same level of excellence in the future. Thank you for choosing us! Best regards,
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Paul S.
Aug 27, 2024
Great staff
Great staff, comfortable accomodations, easy parking
Response from PrimehotelbookingsSep 24, 2024
Dear Paul, We truly appreciate your positive feedback! It’s wonderful to know that our efforts have made a difference in your experience. We’re here whenever you need us for your next booking! Best regards,
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Roos B.
Aug 26, 2024
Friendly but chose the worst hotel.
All very friendly but they chose a very bad hotel.
Response from PrimehotelbookingsSep 24, 2024
Dear Roos, We apologize for the inconvenience you experienced regarding your hotel stay. We understand how this may have disrupted your plans and sincerely regret any frustration it has caused. We will make sure to put your review into consideration and send it to our dedicated team. Best regards,
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Dave
Aug 26, 2024
Great service
Great service. Coordinated a refund from a conference I could not attend due to sickness. Then got a hotel reservation for another conference; right next to the convention centre.
Response from PrimehotelbookingsSep 24, 2024
Dear Dave, We appreciate you highlighting this experience! It’s great to hear that our prompt action prevented any inconvenience for your trip. We’re here to ensure your reservations go smoothly, and we’re glad everything worked out for your trade show stay. Best regards,
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