Michael W.
Marina was amazing very quick and…
Marina was amazing very quick and responsive

Shipping a vehicle is a significant logistical task that often comes with unnecessary stress. At Prime Carship LLC, we are on a mission to change that. While our brokerage has a three-year history of navigating the complexities of auto transport, we are proud to announce that as of April 2026, Prime Carship LLC is under entirely new ownership and management.We want to be upfront with our community: if you encounter older reviews on this profile, please understand they do not reflect our current team, our upgraded safety protocols, or our "customer-first" philosophy. This month marks a fresh start, and we are working tirelessly to build a reputation defined by honesty, speed, and care.Next-Gen Support, Human AccountabilityTo provide a better experience than the industry standard, we have integrated advanced AI tools into our support systems. We use AI to streamline our logistics, provide lightning-fast response times, and offer more accurate tracking updates. However, we believe technology should enhance human service, not replace it. Our AI allows our team to spend less time on paperwork and more time speaking directly with you, ensuring your specific needs are met with a personal touch.The New Prime Standard:Vetted Reliability: We partner only with top-tier carriers, ensuring your vehicle is handled by professionals who value safety as much as you do.Total Transparency: We have eliminated the "hidden fee" culture. The quote you receive is honest, straightforward, and clear.Active Communication: From the moment of pickup to the final delivery at your door, we keep you in the loop.Whether you are relocating for a new job, buying a car from an out-of-state dealer, or moving a classic vehicle, the new team at Prime Carship LLC is here to make the process effortless. We aren't just moving cars; we’re delivering peace of mind through a smarter, more modern approach to shipping.Contact the new Prime Carship LLC team today and let us show you how car shipping is supposed t
Prime Carship LLC (primecarship.com) has 106 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Michael W.
Marina was amazing very quick and responsive
Adegboye O.
Zara made shipping swift, easy and her response too is super fast. I have worked with other brokers but she gave me the best customer experience
Trenton S.
Simon smith was great with communication and got everything done that I asked and went above and beyond with customer service
Stephany N.
I would not recommend this company. I was quoted $825 to transport my vehicle, signed the agreement, and paid the required deposit based on that price. After my original pickup date passed, I was repeatedly told that no carrier could be found at the quoted rate and was asked to pay $1,500 instead. When I declined to pay nearly double the agreed price, I was told I could be charged a cancellation fee and lose my deposit. Throughout the process, I had to repeatedly follow up for updates, and the quoted price was never honored. My advice is to read the contract carefully and be aware that the initial quote may not be the final amount you are asked to pay.
Jason H.
Prime Carship LLC is a BAIT and SWITCH company. They quoted me $250 (reiterated this would cover all costs A-Z)Had to put down $250 per contract.........Then the day after they said they were to pick up the car, it would cost $2,550 !!!! When I questioned it and said I could not afford it, they cancelled our contract without my consent and decided to keep my $250.............DONT GIVE THEM YOUR BUSINESS, THEY WILL ROB YOU
customer
Office personnel great. But!!! Agreed on price. Then on scheduled day the price tripled. Extortion is their game. Avoid at all costs. Very dishonest.
Manuel
Great service from Marina
Greg
This company uses very tricky wording and will make you a quote, get your deposit and then not be able to provide at the quote. Then they tell you it's only an estimate and you can't get your deposit back even though they can't provide shipping at the quoted price. It's a very shaky company and not honest at all. They are very nice to you at the start than when things go wrong they get very shitty with you.