Chelsea S.
I tried the 'free trial' …
I tried the 'free trial' in order to complete an assignment for a course I was taking. Personally, I did not like the program, it was a little busy for me and I find moving slide to slide to make me a bit dizzy. But that has nothing to do with this review. After completing the assignment I deleted my account as to not be charged the $84.00. One would assume when you cancel you would not be charged... I was still charged. When completing their refund request form there are options as to why you are making the request. The first option is 'I cancelled my account, but was still charged.' To me, this is a telling sign that many people are facing this problem. The catch to the refund is completing it before the 14 days after they charge you. For people like me, who do not check their emails and bank statement religiously this is a huge problem. So if you are only intending to use this program as a trial- don't or be aware of charges before the 14 day return policy.
Response from PreziApr 23, 2018
Our support team will reach out to you today with a follow-up. When you make your purchase the site (and the terms of use) inform you that you that there is no refund given after the trial. I apologize that you felt misinformed of this, we will do our best to come to an agreed upon conclusion.



