Maddy
I am so frustrated that I got charged…
I am so frustrated that I got charged nearly £300 for a subscription I didn’t want after a free trial lapsed. This is such bad practice by any organisation just to charge without any notice. I can’t even get hold of anyone to speak to about this. This has come out of my personal finances and I can’t afford it. So upset.
Response from PreziSep 2, 2025
Update 9/2 - Thank you for sharing additional information, Maddy! Our team will get in touch with you directly to discuss this further. - N Hi Maddy, thank you for your feedback. We're sorry to hear about your experience and would love the opportunity to make things right. I’ve requested more information to get your email address so our support team can take a look into this. - N



