PrettypartyReviews of prettyparty.com

Ordered the Ruby Aug 5th. Apart from a order confirmation email I received no other updates, Aug 17th I emailed to inquire about my order, was told it was on back order and would ship in 1-2 weeks, still nothing and now my emails are being ignored. All the good reviews are so over the top, I’m inclined to believe they are posted by the company.

I have just received my platinum blonde ponytail, lovely colour and feels nice but does not stay in at all. I've tried high ponytails etc and wrapped the wire around and around tight which I should mention is very long,it sticks out. It literally was pulling my own hair it's that heavy. Disappointed

When I ordered my Ruby ponytail I received an email that said I would receive an email in 1-3 business days with a tracking number. 10 days later no email. I called 2x, messaged on IG, sent 2 emails - finally I received an email saying it was backordered and would ship in 1-2 weeks. I wish I would have known that when I ordered. The customer service is certainly not great. I hope I receive what I ordered - who knows.

I’ve ordered both the Ruby and the Roxy in the color Flamingo and I absolutely love both of them! I’ve been experiencing quite a bit of hair loss due to illness and medications so really loving the appearance of having more hair! For me personally, they don’t feel heavy at all or hurt my head. The quality is great, easy to apply, color is beautiful, and I received them both in a very timely manner! Highly recommend!😊

Purchased hair on may 30th and still havent received follow up tracking in 2to3 days . Cant get any help by phone or email. Just want to know where and when I will receive what I paid for. This company has no customer service support by phone or email. So would love to know how to cancel order and just get a refund.

I absolutely "love" my new Ruby. ( I got the smooth, long layered) so natural looking and very soft. Can't wait to show it off! I had a few exchanges on the colors but the chat customer service reps were very helpful, patient, and caring on trying to get me the correct/closes color to my hair. Would definitely recommend ordering from Prettyparty . I might even decide to get a different style (since I know the exact color to order now:) Thank You Prettyparty

This is the best hair extension! It looks so natural and it's so easy to put through my hair!

Firstly the hair is gorgeous. Really soft and silky. BUT, that’s it! I bought two as I’d heard one would be too thin. Even with two in, it’s nowhere near as thick as just one from other brands I’ve bought, which were a 1/3 of the price. The rod in the hair is ridiculous! It’s so long and just dangles down the back of your head. If you are to use all of it to wrap round and tuck away, then you are stuck with a short ponytail, yet it’s advertised as long. It does go in easy and I found it simple to use. Had it sorted after about 3 goes. But it’s an extortionate price for the thin bit of hair you get and the ridiculous rod that hangs weirdly down the back of your neck. Much better other options out there, for way less money. Shame, as the actually hair quality is the nicest I’ve had. More hair, shorter hair rod please!