Ralf B.
No Quality
No Quality. Its Ok.
The. Best. Hair. Solution. In. The. World. Period.
Prettyparty (prettyparty.com) has 61 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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Hair Care & Styling · Istanbul, Turkey, Florida
Excellent

Hair Care & Styling · Worcester, Massachusetts
Excellent

Hair Care & Styling
Excellent
Hair Care & Styling
Excellent
Showing 5 reviews with 2 stars · Clear filters
Ralf B.
No Quality. Its Ok.
Angela M.
I have just received my platinum blonde ponytail, lovely colour and feels nice but does not stay in at all. I've tried high ponytails etc and wrapped the wire around and around tight which I should mention is very long,it sticks out. It literally was pulling my own hair it's that heavy. Disappointed
Sharon N.
When I ordered my Ruby ponytail I received an email that said I would receive an email in 1-3 business days with a tracking number. 10 days later no email. I called 2x, messaged on IG, sent 2 emails - finally I received an email saying it was backordered and would ship in 1-2 weeks. I wish I would have known that when I ordered. The customer service is certainly not great. I hope I receive what I ordered - who knows.
Valencia S.
Firstly the hair is gorgeous. Really soft and silky. BUT, that’s it! I bought two as I’d heard one would be too thin. Even with two in, it’s nowhere near as thick as just one from other brands I’ve bought, which were a 1/3 of the price. The rod in the hair is ridiculous! It’s so long and just dangles down the back of your head. If you are to use all of it to wrap round and tuck away, then you are stuck with a short ponytail, yet it’s advertised as long. It does go in easy and I found it simple to use. Had it sorted after about 3 goes. But it’s an extortionate price for the thin bit of hair you get and the ridiculous rod that hangs weirdly down the back of your neck. Much better other options out there, for way less money. Shame, as the actually hair quality is the nicest I’ve had. More hair, shorter hair rod please!
Siobhan R.
I ordered two Ruby pieces from Pretty Party and they are not at all what I expected. These won't work as a pony tail or a half up half down. The wire inside is hardly covered by enough hair and it is impossible to get to sit at a natural angle. I can use them for messy buns but that is it. Not worth the money. You are better off to check Insert Name Here Hair ponies for much more affordable and wearable pieces. Stay away!!!
Response from PrettypartyMay 5, 2021
Hi Siobhan, we are sorry to hear that you are not loving your RUBYs. We would love to schedule a 1 on 1 FaceTime or Zoom Call with one of our experts to give you some tips and tricks. Feel free to reach out to us at [email protected] to schedule an appointment. 💗PRETTYPARTY Support