PrettyLitterReviews of prettylitter.com

Don't trust this product to diagnose problems based on color, as claimed! I have proof. Ended up with a vet bill that wasn't necessary. Wish I could end my subscription! BEWARE OF FALSE ADVERTISING!

I love pretty litter! It's so easy for me to use since I have issues with my back & I don't have to stay bent over for a long period to pick up the poo in the litter box any longer. It lays right on the top while the urine practically disappears & all I have to do with it, is sir it around a little & you don't see it smell it. The only problem I have now is the price & IT'S GONE UP to where I can no longer afford it & I'm afraid I'll no longer be able to get the litter I love so much unless the company is willing to help me out some how.

Love the litter but…. It still gets all over the room - sweep daily! I thought it didn’t do that?

NO DUST, Easy to clean solids, minimal tracking but even though I have 1 small 8 lb. cat, the litter (and consequently the whole bathroom) SMELLS LIKE URINE. Especially when it’s ‘stirred up’ cleaning/sifting out solids.

The product is decent, traps odor fairly well and is very convenient to use since it ships to your door. Unfortunately it doesn’t hold well even for 1 cat. I have one small cat and I had it delivered every three weeks, this worked ok but it was disgusting to change the litter since all the pee we’re collecting at the bottom and had to be hosed out in order to get rid of. It’s too expensive to get delivered every two weeks for one cat. Furthermore, not very happy with customer service. I’m about to move and just remembered to cancel this subscription (moving abroad). The day AFTER canceling they still charged my card, and upon contacting their customer service they claimed they were unable to help with this issue in any way but “promised no more charges will be made”. This is an bs excuse, as anyone ever working in retail knows, and I’m not very happy with their response and excuses. If you have a lot of money and time to change litter every two weeks or so this product is great. If not, there’s most definitely something that will suit you better.

Target now sells Pretty litter and seems to always have it. I am mixed in my opinion of the litter its self. It is expensive, has a smell of it's own, tracks everywhere & is hard to clean up. It doesn't smell as bad as some litters and perhaps it's only my male cat who has a strong pee smell to begin with. I turn the litter at least 1 time a day, usually more often, I still have to change it every 20 days. My smaller cat doesn't use her box as often, but becomes reluctant to use her box the more pee it absorbs. I will continue to use it until something better comes along, but the company needs to stop saying it has no smell & that it lasts a month. This is blantanly untrue.

The litter itself works GREAT! The company, however, leaves a little to be desired. They are VERY slow to ship, though they sure do take my money on time every month. This past month, the payment came out at the end of July, but I didn't get my order until the end of August.

While Pretty Litter is an awesome product, but the downside to this awesome product is that you can only order directly from them. I’m not exactly sure what deal they have worked out with FedEx, but the shipping times are absolutely atrocious! As of this writing, I am on week 3 of waiting for the delivery. I am well aware of the COVID and the restrictions it has placed on all delivery services, but it cannot be reasonable for a company to offer a subscription for convenience, while completely making it an inconvenience to stay with them. Their work around is to cut a week off and offer the next shipment within 3 weeks. So you’re basically paying them twice a month for a once a month delivery. If they had this through Amazon there would be no doubt that this would be a staple in our household, but I don’t enjoy the smell of cat urine waiting for a delivery. You’re better off ordering through Chewy since they use FedEx as well, but actually get your products to you as soon as possible.