Jennifer S.
Poorly made & unusable
I received my 7x5 photo book in great time, but it was so poorly made that I couldn't use it. 1. The cover color was incorrect, it looks almost black instead of oxblood 2. Creases/wear/tear on the cover by the spine 3. The book isn't even straight, the front and back covers are misaligned significantly enough to notice 4. The inside of the back cover isn't glued properly, completely misaligned, and there's a large bubble
Response from PrestoPhotoSep 28, 2026
Hi Jennifer, Thank you for bringing this to our attention. We’re disappointed to hear about the condition of your book, as the issues you’ve described are not what we expect from a finished product. We haven’t had the opportunity to review these concerns with you yet, so we’ve requested your order information so that we can reach out to assist. Once we’re able to locate your order and review the issues, we’ll be happy to help determine the best resolution.

