Mia
I was sent a cheap knock-off instead of the product I ordered. No reply from customer service.
As many other people who have reviewed Prestigify and how they operate, I wish there were the option to select no star...The business pratices are EXTREMELY DUBIOUS! I ordered the Prestigify Nomad Portable Watercolor Set and waited three weeks to get the shipment... You might see that in all the posts where people complain about the delivery time, Prestigify claims that they "have fixed all logistical issues, and customers now get their packages in 3-7 business days". This is not the case. More interestingly though, the item they sent me is not the item that I ordered / that was displayed on their website. Whilst the Prestigify Nomad Portable Watercolor Set - as shown in the pictures on the website - comes in a decorative box with the brand name on it, they sent me some cheap knock-off in a damaged plastic cover. Interestingly, the brand is not "Prestigify" but something called "Superior Water Color". The rest of the set is labelled in Chinese characters. This was supposed to be a gift but obviously I can't gift this tacky banged-up thing to anyone. So basically I paid for one product and they sent me something else of inferior quality. Plainly speaking this is FRAUD. As many other customers here, I have tried to contact them by phone and on their customer service email. The calls go straight to voicemail and there is no reply to my email. Ergo: TERRIBLE EXPERIENCE - DON'T BUY FROM THEM




